Geek Squad

Reviews

• PL

  Phyllis LaMacchia

  May 23, 2021
  5.0
  I had a great experience with the Geek Squad my technician was very professional answered all my questions showed me everything I needed to know as I am a six-year-old when it comes to these things I was very happy I'll use you again thank you Damien
• GC

  Gabriel Castro

  Sep 30, 2019
  5.0
  Friendly staff very helpful.. and they have allot inventory in stock.
• RB

  Raj Saraf (Insurance Bonanza)

  Aug 12, 2019
  5.0
  I originally went to Best Buy Pacoima to buy liquid cooler for CPU. Alan was there to help me with answers to my questions. He ended up explaining benefits of Total Tech Support service. Normally I am skeptical person but since he seemed honest & not pushing, I decided to give it a try & signed up for the service. I was still skeptical. I advised him that it was very important for me to have my computer fixed asap. He took the ownership of the issue & coordinated with the technician Dalton to help me out. They not only fixed the issue with my computer in matter of few hours, they even tuned it up. I also noticed that they even cleaned up the built-in dust inside the computer. Now, my computer is working faster than ever before. When I brought the computer to the Geek Squad, the CUP temperature was hitting 99-100 degrees. Now I see that at between 35 & 40. What a big difference! On my way out with my computer, I asked Alan if fixing the GPS of cars was included in the service & if he could help us with that. I had some small issue which I had been struggling with for few weeks already. Alan quickly took ownership of the issue & he walked out to my car with me. He fixed the issue in less than 2 minutes. Best Buy's Geek Squad service is truly amazing at a very low price. Geek Squad team members own awesome positive attitude. I know that I can count on them to help me with any technical issue. I had a stunning experience with them & I would highly recommend them to anybody.

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