Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported poor service, long wait times, and unhelpful staff.
Product Availability
Customers expressed frustration with low stock and product availability, often leading them to shop elsewhere.
Store Cleanliness
The store is generally noted for being clean and well-maintained, contributing positively to the shopping experience.
Management Issues
Several reviews highlighted issues with management and staff behavior, indicating a need for better training and customer service standards.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences, particularly with specific employees who provided excellent service.
EH
Ernesto Hernandez
4 days ago
5.0
I love this best buy is so closed to my house
SA
Sam I Am
Jan 1, 2026
5.0
I purchased an LG front loader washer today. Manager Michael M helped us with the purchase. He was so nice and patient with me and all my questions. I will continue to take the one hour drive to make any more future purchases. Thank you so much!!
RM
Ricardo Marroquin
Dec 21, 2025
5.0
Exelent service
NF
natalie fisher
Dec 4, 2025
1.0
My first time ever going into this Best Buy, and they're following me, like the manager like everywhere. I go very uncomfortable. Do not recommend this best, buy for anybody.
AC
Apartment Cleaning Solutions Co.
Nov 30, 2025
1.0
Got a tv for black Friday. Open box.. they said good condition.. got there and electrical plug was missing. Remote missing. Box missing.. what a waste of time.. they should make you aware of that from the beginning.. this is why Amazon is taking everyone out of business. Perfect example