Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Oroville, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
547 reviews
5 stars
458
4 stars
32
3 stars
12
2 stars5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Lupe, Tyler, and Izzy as standout employees.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and ability to explain complex issues clearly.
Product Knowledge
Staff demonstrated a strong understanding of products and services, helping customers make informed decisions about upgrades and plans.
Positive Experiences
Numerous customers reported great experiences, often mentioning they would return due to the excellent service received.
Issues with Pricing
Some customers expressed frustration with pricing and fees, feeling that they were not adequately informed about costs associated with their purchases.
- LBLacy Bruning2 days ago5.0Tyler was the absolute BEST and most wonderful help with getting a new phone. He relieved and took away any stress and anxiety I had around the day and made the experience enjoyable. Cannot recommend him enough and I pray that nothing but good things come his way!
- LMLorilyn Manwarren2 days ago5.0Dante and the entire staff has been amazing trying to help troubleshoot the issue with my phone. They spent over 2 hours with me, spanning over 2 days, to help make my experience as painless as possible. Regardless of the outcome with the 800 customer support, the entire team at the office has given one of the best customer service experiences I have had.
- JBJose Briseno3 days ago5.0Lupe tiene excelente servicio. Mejor que cualquier tienda de teléfonos. Vengan a esta tienda! Brenda también tiene buena actitud.
- HOHonest Reviews OnlyNov 8, 20255.0Tyler ROCKS!!! HE IS THE COOLEST DUDE ON THE PLANET!!! BUY FROM TY!!!!
- ESEta SaeleeNov 4, 20255.0Amazing service!! All the workers are very helpful.
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Oroville, CA?
The Verizon store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the store hours for Verizon in Oroville?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Which payment methods are accepted at the Verizon Oroville location?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Oroville support in-store pickup?
Yes, in-store pickup is available at this Verizon location.
Can I visit the Verizon Oroville store if I speak Spanish?
Yes, the store offers services in both English and Spanish to accommodate customers.
Does the Verizon Oroville store offer device recycling services?
Yes, the store provides electronics recycling services to customers.
How can I schedule services or get support for my Verizon devices?
You can schedule services using the My Verizon app available on the Apple App Store, or visit the store directly at 375 Oro Dam Blvd E, Ste 2, Oroville, CA.
What nearby restaurants can I visit before or after shopping at Verizon Oroville?
There are several nearby restaurants including Wendy's, Chipotle Mexican Grill, McDonald's, Josefina's Taqueria, and Pizza Hut, convenient for grabbing a meal before or after your visit.
Where can I find a nearby coffee shop when visiting the Verizon store?
Olson House Coffee, Muggers, and River’s Hot Dogs are nearby options where you can enjoy coffee before or after shopping at Verizon.
Are there any nearby transportation options to help me reach the Verizon Oroville location?
Yes, the Greyhound Bus station and the Greyhound: Bus Stop at Arco - AM/PM Convenience Store provide nearby public transportation options for easy access to the store.