Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Orange for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
229 reviews
5 stars
113
4 stars
24
3 stars
13
2 stars
12
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, citing rudeness and lack of assistance from staff.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, others were criticized for being untrained and unhelpful.
Wait Times
Several reviews mentioned long wait times for service, with some customers feeling ignored during their wait.
Mixed Experiences
There were mixed reviews regarding the overall experience, with some customers expressing satisfaction while others had negative encounters.
Store Management
Criticism was directed towards store management for not addressing customer service issues and for the overall atmosphere of the store.
- APAmanda PulosNov 4, 20251.0I have come back to this location over a dozen times in hopes something has changed with their customer service. I am beyond disappointed in the lack of care and desires to help me. The impatient employee told me I needed to do a pay off on my phone and walked away, sat down and chatted with another employee. I pay an abundance of money monthly to this service and it might be time to look elsewhere. Sadly, A 18+ year customer
- SMSebastian MOct 21, 20251.0I probably just had one of the worst experiences here. Waited for 40 ish min with no one willing to even chat with me other than “checking me in”. There were 7 or 8 people working but from what they said before I decided to walk out only 2 “agents” working today. Whoever manages this place really needs help understanding customer service. They all either look at their tables / phones or hide in this side back room. I’m blown away of how poor of an experience I’ve had today. There were multiple customers just wait around the shop while they had no time for us. That’s a picture of 1 customer being helped with three others looking at tablets / phones and the side room they hide in. Crazy
- CCCesar CSep 8, 20251.0I don't recommend getting Verizon. Calls are always dropping. Internet is not any better. TMobile is actually better. And Verizon keeps telling me for better service to upgrade to a higher tier. That doesn't make any sense.
- NMNicholas MegesiSep 2, 20255.0Cesar O was super helpful and had a good knowledge of products and capabilities
- FSFernando SorianoAug 15, 20255.0they help me out in about 3 minutes, so I didn't have to wait
Frequently Asked Questions About Verizon
What are the store hours for the Verizon location in Orange, CA?
The Verizon store in Orange is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Orange, CA?
The Verizon store is located at 691 S Main St, Ste 80, Orange, CA 92868.
What brands of smartphones does Verizon offer at this location?
Verizon offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as brands like Motorola, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store in Orange?
Yes, you can schedule an in-store appointment online for your convenience.
What delivery and pickup options are available for online orders at Verizon Orange?
You can choose in-store pickup, free 2-day shipping, express locker pickup, or same-day delivery in select areas.
What payment methods does Verizon in Orange accept?
Verizon accepts paychecks, debit cards, and mobile NFC payments. Cash only payments are not required.
What types of services does Verizon offer at this store?
Services include mobile plans, wireless internet plans, and voice plans suitable for both personal and business needs.
Are there any nearby restaurants where I can eat before or after visiting Verizon?
Yes, nearby restaurants include Rubio's Coastal Grill, Subway, Mika Sushi, Jamba Orange / Town & Co., and Starbucks for coffee and snacks.
Are there any convenient nearby places to pick up mail or shipping services near Verizon in Orange?
Yes, PostUp Mailboxes and Shipping as well as Mailbox It are nearby, providing convenient postal and shipping services.
What nearby businesses or services might be helpful for Verizon customers in Orange?
Nearby services include mobile phone repair shops like uBreakiFix and Asurion Phone & Tech Repair, as well as Main Dental Care and Credit Union of Southern California.