Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Orange for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
203 reviews
5 stars
113
4 stars
18
3 stars
11
2 stars
11
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rude staff and long wait times.
Staff Knowledge
While some employees were praised for their helpfulness and knowledge, others were criticized for being unhelpful and unprofessional.
Billing Issues
Numerous reviews highlighted problems with billing, including incorrect charges and unfulfilled promotional offers.
Store Experience
Customers frequently mentioned long wait times and overcrowded conditions in the store, leading to frustration.
Mixed Reviews
Despite negative feedback, some customers had positive experiences with specific employees who provided excellent service.
- DBDerek BezotteOct 2, 20251.0Wrongful lost phone charge, Asurion said it was a Verizon mistake. Verizon applied credit, but has not been reflected on account for a week/phone shut off 4 days ago. This service is a joke. Waiting on their system. It’s crazy how they leave you completely stranded like this well. I’ve been paying my phone payment the same day for the last two years. The last time I paid my phone bill extra early they tried to charge me twice and said it was their mistake. This business is shady and inconsiderate.
- CKCatherine KemleySep 4, 20251.0The salesman at this location did not explain fully disclose the charges that would be part of the phone. Despite being asked many times over what was the catch. He even started to get upset with my questions. We went ahead even though my gut told me there was something not right. As it turns out my gut was right and we got jacked!!!! Stay away from them.
- JMJon MaAug 30, 20255.0Lupe is the goat. He helped me during a tough time with the outage. He is the best, huge huge kudos to him for helping me out and figuring out the problem. You are THE best sir.
- SDsophie dempseyJun 23, 20255.0Jon was super helpful with helping me trade in my phone after having a lot of difficulty! Super glad he was available to help me out
- RARosendo ArzateMay 28, 20251.0Store was packed Bad customer service. Should be able to do any customer account assistance at the store, but no. Would not go back. Verizon stores under the Victoria brand always was able to help me with any issues with my account.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Orange?
The Verizon store in Orange is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 9:00 AM to 7:00 PM, and Sundays from 11:00 AM to 6:00 PM.
Can I schedule an in-store appointment at the Verizon Orange location?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What product brands are available at the Verizon store in Orange?
The store offers products from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does Verizon Orange offer options for online order pickup?
Yes, you can buy online and pick up your order in the store, along with options like free 2-day shipping, express lockers, and same-day delivery in select areas.
What types of products does Verizon Orange provide for business customers?
They offer business cell phones, mobile hotspots, tablets, and laptops to meet various business needs.
What mobile and internet services are available at Verizon Orange?
Verizon provides mobile plans, wireless internet plans, and voice plans to customers at this location.
Is the Verizon Orange store accessible for Spanish speakers?
Yes, services and support at Verizon Orange are available in both English and Spanish.
Are cash payments required at the Verizon Orange store?
No, the store accepts debit cards, mobile NFC payments, and does not require cash only payments.
Which dining options are available near the Verizon store in Orange?
Nearby dining options include Todai Restaurant for Japanese cuisine, L & L Hawaiian BBQ, Buffalo Wild Wings, and Pasta Pomodoro - Orange offering Italian food.
How can customers visiting Verizon Orange explore shopping and wellness nearby?
Customers can visit nearby places like Ulta Beauty for beauty and spa services, Daniel's Jewelers for jewelry, and Sprouts Farmers Market for organic groceries.
Are there fitness or entertainment options close to the Verizon Orange store?
Yes, 24 Hour Fitness gym and Chocofruit desserts shop are nearby, providing both fitness and treats after your visit.