Best Buy

Reviews

• KH

  kelsie hensley

  2 days ago
  5.0
  In Orange visiting from out of town and we needed a headphone jack extender. I was wondering around the headphone isle when Jerry found us and asked if we needed help finding something. He knew exactly where the item was that we needed and immediately rang us up. Friendly, helpful, excellent service. Thanks Jerry!
• SD

  SUE Davenport

  3 days ago
  4.0
  Assistance great, cashier unfriendly, not forthcoming- there to do her job, with lack of any connection to customer.
• OO

  Okan

  Mar 28, 2026
  1.0
  Worst bestbuy with worst employees
• JL

  Jacob LaBrant

  Mar 14, 2026
  5.0
  I stopped by to get a new computer and monitor. The staff were very helpful and made sure I had all the parts that I needed. They were also very knowledgeable and answered all of my questions. Thank you for the help, Bruno!
• EP

  Estephanie Pineda

  Mar 12, 2026
  2.0
  Please consider retraining the employees you put at customer service. Bought a ps5 controller online and added insurance to it, I saw that this location had the color I wanted and went to exchange it the next day, same exact controller just a different color. Upon going to customer service, the girl (who already had a bad attitude) said we had to repurchase the insurance, that made no sense to us, but she gave no explanation or reason just kept saying no, I decided to ask one of the employees in the entrance of the store she told me it shouldn't be a problem and let us exchange the controller and transfer the insurance. I will advise anyone to get a 2nd opinion if they encounter the rude customer service girl and she tries giving you a hard time.