Business Details
961 N Milliken Ave, Ontario, CA
91764, United States
Certified by Verizon • Feb 22, 2026
(909) 724-4668
Certified by Verizon • Feb 22, 2026
https://www.victra.com
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Ontario, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
634 reviews
5 stars
532
4 stars
42
3 stars
13
2 stars5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their exceptional customer service, highlighting individuals like Carlos, Alyssa, and Joseph for their professionalism and helpfulness.
Staff Knowledge
Many reviews noted the staff's knowledge and ability to explain products and services clearly, contributing to a smooth customer experience.
Wait Times
Several customers expressed frustration with long wait times and understaffing, indicating that service could be slow during busy periods.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, particularly regarding pressure to purchase additional services or plans.
- NNNaomi5 days ago5.0Highly recommend asking for Khalid if you visit this store! He has quality customer service and is 100% the kind of person you want representing your business. My visit was extremely smooth and he explained everything is detail without making me feel dumb. 10/10
- CLClotilde De Lima6 days ago5.0Manager Armando helped me out big time he takes his time and made sure he gave me the best promotion and made sure all my stuff was transferred I highly recommend this store
- YSYasmin SalcidoJan 15, 20265.0Great customer service , very helpful
- SFSyrena FernandezJan 10, 20265.0Carlos was so much help and very communicative and super caring, he should get a raise !
- LLLuisa LozanoJan 7, 20265.0Exceptional customer service from start to finish! Carlos was the first person who helped us, and he made the entire sales process smooth and stress-free. He really took the time to look out for us by explaining everything clearly and making sure we chose the best plan options for our needs. We ended up having to order our phone, and the experience was great right from the beginning thanks to him. When our phone arrived, we came back in and were greeted by Joseph, who was just as exceptional. There was a line of customers ahead of us, and he made sure to let us know right away that there would be about a 30-minute wait, which we really appreciated. The poor guy was running back and forth like Speedy Gonzalez, helping everyone as efficiently as possible! Despite how busy it was, when it was finally our turn, he never rushed us. He took his time, helped us pick up our phone, finalized the finances, and made sure everything was taken care of before sending us on our way. Overall, an amazing experience and truly great customer service from both Carlos and Joseph. Highly recommend!
Frequently Asked Questions About Verizon
What products and services does Victra – Verizon Authorized Retailer offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, device protection, new lines, upgrades, and accessories.
What are the store hours for the Verizon authorized retailer in Ontario, CA?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Where is the Victra Verizon store in Ontario, CA located?
The store is located at 961 N Milliken Ave, Ste 101, Ontario, CA 91764.
What payment options are accepted at the Victra Verizon store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the store offer in-store pickup services?
Yes, Victra offers in-store pickup services for customers.
How can I contact the Victra Verizon store in Ontario?
You can contact the store by phone at +1 909-724-4668 or via email at Info@victra.com.
Which brands are available at the Victra Verizon Authorized Retailer?
The store offers brands such as Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, and more.
What nearby places can I visit when going to the Victra Verizon store?
Nearby, you can visit dining spots like Wendy's, Applebee's, Dave's Hot Chicken, and Five Guys. This allows you to enjoy a meal before or after your visit.
Are there nearby amenities that can help me find the Victra store?
Yes, the store is close to Comerica Bank and Sam's Club Fuel Center, which can help you navigate to the location.
Which nearby health and wellness services are close to the Victra Verizon store?
Nearby health services include Assure Dental of Ontario, Ontario Mills Dental & Braces, Sunrise Optometry, and Purity and Wellness Dentistry, making it convenient to combine errands.
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