About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ontario, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
363 reviews
5 stars
301
4 stars
11
3 stars
8
2 stars
8
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like Andrew, Ron, and Daniel.
Efficiency
Numerous reviews highlighted the quick and efficient service provided, with many customers noting that their transactions were completed in a timely manner.
Mixed Experiences
While many customers had positive experiences, there were also reports of poor service and misleading practices from some employees, indicating inconsistency in service quality.
Product Knowledge
Several reviews commended the staff for their thorough explanations and knowledge about products and plans, helping customers make informed decisions.
- LMLuis MartinezDec 23, 20255.0Amazing! Ronald and Alexis were both phenomenal help. Especially being the day before Christmas Eve and the rush of people, they couldn’t have been more helpful and quick. Highly recommend!
- JOJulio OsegueraDec 19, 20255.0Excellent staff and very helpful and knowledgeable.
- PBPxpi BrandoDec 18, 20255.0I went in to this Verizon to go Christmas shopping, Ron the guy who helped me provided amazing customer service and made everything quick and easy I’ll for sure be here again. Thank you Ron 🙏🏽
- ARAlex RoysterDec 16, 20255.0Quick and easy super helpful staff. Ronald helped me out a couple days ago and got me into a new phone and out the door in under 20 minutes. He seemed very knowledgeable and like he knew what he was doing. 100 percent would recommend!!
- ECEmily CromerDec 15, 20255.0Super helpful and was attentive to what we wanted in a family Plan. Highly recommend. Worked with our budget
Frequently Asked Questions About Verizon
What types of devices can I purchase at the Verizon store in Ontario Mills?
You can purchase a full range of wireless devices including phones, tablets, smartwatches, and accessories at the Verizon store in Ontario Mills.
Does the Verizon store in Ontario Mills offer in-store pickup?
Yes, the Verizon store offers in-store pickup for orders.
What are the Verizon store's operating hours in Ontario Mills?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Which payment methods are accepted at the Verizon store in Ontario Mills?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store provide device protection and accessories?
Yes, the store offers device protection and a variety of accessories including cases, power accessories, and audio accessories.
What brands are available at the Verizon store in Ontario Mills?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and others such as Casemate, Otterbox, and Mophie.
Can customers recycle old electronics at the Verizon store?
Yes, the Verizon store in Ontario Mills offers electronics recycling services.
What nearby shopping options are available to customers visiting Verizon at Ontario Mills?
Customers can also visit nearby stores like Champs Sports for sporting goods, Lush for beauty supplies, or Cotton On for clothing and shoes.
Are there dining options near the Verizon store in Ontario Mills?
Yes, nearby dining options include The Hat, a fast food restaurant, and Yong Kang Street Noodle and Dumpling House for Asian cuisine.
How can visitors utilize nearby entertainment options after visiting Verizon?
After visiting Verizon, customers can enjoy entertainment at THE RiDE 7D arcade or shop at Build-A-Bear Workshop nearby.