About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Ontario, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
355 reviews
5 stars
294
4 stars
11
3 stars
8
2 stars
8
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members like Andrew, Ron, and Daniel, highlighting their ability to assist with various issues and provide great deals.
Negative Experiences
Several reviews mentioned negative experiences with certain employees who were perceived as rude or unhelpful, leading to dissatisfaction with the service.
Sales Practices
There were complaints about aggressive sales tactics and misleading information regarding promotions and pricing, particularly concerning elderly customers.
Overall Satisfaction
Despite some negative feedback, many customers expressed high satisfaction with their experiences, noting the efficiency and friendliness of the staff.
Store Environment
The store was generally described as clean and organized, contributing to a positive shopping experience.
- RLRaquel Villamin-De LeonNov 16, 20255.0Remi has always been accommodating and very helpful everytime I come to the store. She gives new insights on any items I’m inquiring about. She takes time in answering all my questions.
- RDRon DunnNov 8, 20255.0Very knowlegable and easy to deal with
- FBFabricio Samuel BSep 24, 20255.0I had a great experience at this store. I had gone to other Verizon stores, but no e helped me find the best deal available. Ron is helpful and knowledgeable, and unlike other salespeople, he explained with detail all my options.
- MMMikey MombrancheSep 14, 20255.0I’m a truck driver I came in to fix a issue with my business phone Ron Hollimand help me with the issue and also help me get a extra discount off my bill and was just very informative
- IRInland Empire ReviewsSep 7, 20251.0Armando lied to my elderly parents and ran up their billing. Refusing to help. Sold them $70 screen protectors and $40 camera protectors. He preys on old folks. Lied about additional line being free and added a home internet when their address doesn’t qualify.
Frequently Asked Questions About Verizon
What types of devices can I purchase at the Verizon store in Ontario Mills?
You can purchase a full range of wireless devices including phones, tablets, smartwatches, and accessories at the Verizon store in Ontario Mills.
Does the Verizon store in Ontario Mills offer in-store pickup?
Yes, the Verizon store offers in-store pickup for orders.
What are the Verizon store's operating hours in Ontario Mills?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Which payment methods are accepted at the Verizon store in Ontario Mills?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store provide device protection and accessories?
Yes, the store offers device protection and a variety of accessories including cases, power accessories, and audio accessories.
What brands are available at the Verizon store in Ontario Mills?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and others such as Casemate, Otterbox, and Mophie.
Can customers recycle old electronics at the Verizon store?
Yes, the Verizon store in Ontario Mills offers electronics recycling services.
What nearby shopping options are available to customers visiting Verizon at Ontario Mills?
Customers can also visit nearby stores like Champs Sports for sporting goods, Lush for beauty supplies, or Cotton On for clothing and shoes.
Are there dining options near the Verizon store in Ontario Mills?
Yes, nearby dining options include The Hat, a fast food restaurant, and Yong Kang Street Noodle and Dumpling House for Asian cuisine.
How can visitors utilize nearby entertainment options after visiting Verizon?
After visiting Verizon, customers can enjoy entertainment at THE RiDE 7D arcade or shop at Build-A-Bear Workshop nearby.