Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon authorized retailer in Ontario, CA. Our team provides a simple and helpful experience for every guest. You can shop the latest Verizon phones, tablets, smartwatches, home internet options, accessories, and device protection.
We support both personal and business accounts. Our store consultants can help you upgrade devices, manage plan changes, add new lines, and set up products for home or business use.
Frontier Internet is also available at this location, with strong offers for homes and businesses in the area.
Visit us for reliable wireless service, expert support, and solutions that fit your needs.
Many customers praised the staff for their exceptional customer service, highlighting their helpfulness, knowledge, and attentiveness.
Efficiency
Numerous reviews noted the quick and efficient service provided, with many customers expressing satisfaction with the speed of their transactions.
Product Knowledge
Customers frequently mentioned the staff's extensive knowledge about products and plans, which contributed to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were also complaints about misleading practices and poor service from some employees, indicating inconsistency in customer experiences.
BP
Bryan Parra-g
Jan 28, 2026
5.0
Amazing customer service we got new phones quick and easy. Gave us a great plan they were offering for our lines will be back aging thank you
JG
Janessa Guzman
Jan 27, 2026
5.0
Alexis was the greatest help I have ever had. He was so about his customers, so helpful, so thorough & thoughtful. Really appreciate great customer service. He truly made me want to buy more things, and brought value to our lines. Alexis if you see this thank you again. 10/10 experience
LM
Luis Martinez
Dec 23, 2025
5.0
Amazing! Ronald and Alexis were both phenomenal help. Especially being the day before Christmas Eve and the rush of people, they couldn’t have been more helpful and quick. Highly recommend!
PB
Pxpi Brando
Dec 18, 2025
5.0
I went in to this Verizon to go Christmas shopping, Ron the guy who helped me provided amazing customer service and made everything quick and easy I’ll for sure be here again. Thank you Ron 🙏🏽
AR
Alex Royster
Dec 16, 2025
5.0
Quick and easy super helpful staff. Ronald helped me out a couple days ago and got me into a new phone and out the door in under 20 minutes. He seemed very knowledgeable and like he knew what he was doing. 100 percent would recommend!!