Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Ontario, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
237 reviews
5 stars
185
4 stars
13
3 stars1
2 stars2
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with several specific mentions of employees going above and beyond to assist.
Sales Practices
There were multiple complaints about aggressive sales tactics and misleading information regarding plans and fees, leading to dissatisfaction among some customers.
Store Management
Feedback on management was mixed, with some praising managers for their helpfulness while others reported negative experiences, including accusations of inappropriate behavior.
Service Efficiency
Several reviews highlighted quick and efficient service, although some customers experienced delays and issues with order fulfillment.
- HMHarman MounOct 21, 20251.0One guy work hair the guy have long hair And I tell can you transfer my esim android to iPhone and I have Verizon esim but the guy saying they don't how to do it. If they don't know so why they open the store he crazyy
- IRInland Empire ReviewsSep 7, 20251.0Armando is an overpushy sales person. Sold my parents on a free line “not free on bill” added a home internet which they don’t need or qualify for. Also charged the $40 setup and $20 more for each device. It’s not even the prices it shows in my Verizon app. He pocketed money off them.
- FLFrank LopezAug 14, 20255.0The Verizon representative who assisted us today was incredibly diligent, and knowledgeable. He explained the differences between each phone plans so we were able to make an informed decision we are happy with. Overall, we had a very positive experience.
- KMKaren MilsteadAug 2, 20255.0Customer service was fantastic, Cameron was very knowledgeable and personable
- AAASep 30, 20215.0Good service, small store didn't have any issues and the salesman took care of everything I needed
Frequently Asked Questions About Verizon
What products does the Verizon store at 2910 S Archibald Ave in Ontario offer?
The store offers wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Verizon store on S Archibald Ave?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which brands are available at this Verizon Authorized Retailer in Ontario, CA?
Brands available include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands such as Casemate and Otterbox.
What payment options does the Verizon store accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does this Verizon store offer in-store pickup for orders?
Yes, the Verizon store provides in-store pickup services for customers.
Is there free Wi-Fi available at the Verizon store in Ontario?
Yes, the store offers free Wi-Fi to customers.
How can I schedule a visit or service appointment with this Verizon store?
You can schedule by using the My Verizon app or visiting the quick link URL provided for scheduling.
What nearby dining options are available around the Verizon store?
Nearby dining options include Bento Box Japanese Grill, Juice It Up smoothie bar, Papa Johns Pizza, Subway, and Starbucks, perfect for grabbing a meal before or after your visit.
Are there any nearby services for secure document shredding near the Verizon location?
Yes, Shred Nations offers professional shredding services nearby, which may be convenient if you need to combine errands.
Which nearby locations can help with postal or shipping needs in the area?
The UPS Store 5483 is close by and can assist with freight, cargo, post office needs, and food delivery services, useful for customers managing shipments alongside their Verizon visit.