Business Details
About
VeterinariansVeterinarian Emergency ServicesVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesVCA Animal Hospitals
VCA California Veterinary Specialists Ontario is a specialty veterinary hospital with a dedicated team of board-certified specialists and experienced emergency clinicians. We offer Emergency & Critical Care 24/7, alongside our specialty services such as Internal Medicine, Neurology, Surgery, and advanced Imaging. Our specialty services are available by appointment.
We collaborate closely with your primary care veterinarian to ensure the best continued care for your pet. Our team of specialists, dedicated emergency clinicians, and compassionate staff provide a unique, team-based approach to referral veterinary medicine.
Location
VCA California Veterinary Specialists-Ontario
2409 S. Vineyard Ave, Ontario, CA
91761, United States
Hours
Reviews
3.5
465 reviews
5 stars
270
4 stars
18
3 stars
7
2 stars
20
1 star
150
What are people saying?
AI-generated from recent customer reviews
Staff Compassion
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding several hours, leading to frustration among pet owners.
Concerns Over Care Quality
Several customers expressed dissatisfaction with the perceived quality of care, citing instances of negligence, miscommunication, and prioritization of profit over animal welfare.
High Costs
Many reviews mentioned the high costs of services and treatments, with some customers feeling pressured into expensive procedures without adequate explanation.
Mixed Experiences
While some customers reported positive experiences with specific veterinarians and staff, others had negative encounters, indicating inconsistency in service quality.
- EAEric Adams6 days ago5.0Prayed to god to save my Frenchie.he sent me Dr.corey woodcock a true angel in disguise.with his determination and skill he managed to remove a bone that was so lodged that I believe anyone else would have given up.thank you Dr.Corey woodcock and all other staff members that helped.
- NPNancy PalasikJan 4, 20265.0Best Emergency Vet Clinic ever! Unfortunately, we have been in twice… Both times we were helped quickly. The staff and doctors were all thorough and professional and treated our puppy with care. It’s never fun when your fur baby is sick. But knowing that VCA is out there 24/7 Has Been very comforting We were confident in the doctors, their diagnosis and their treatment. 10 out of 10 I would highly recommend this clinic.
- TFTeresa FarnumDec 17, 20251.0I believe they are understaffed, which leads to very long waiting times, often exceeding 4 to 5 hours. Avoid if possible!
- RARafael AlbaDec 11, 20255.0Had to lay one kitty to rest the other night and Ontario VCA was very welcoming and helpful in the process. It was a heavy loss for my wife and I. Thank You Ontario VCA for Your kindness and patience with us. Till We meet again Hank 🧡
- RORenee ObeyDec 4, 20251.0I brought my cat’s newborn kitten to this place, and what I witnessed there was unacceptable. The kitten was extremely small and fragile, but I personally watched the staff feed him in a way that, in my opinion, was too fast and unsafe. I believe this contributed to his rapid decline in less than 5 hours. He went was vigorous and eating to dead. I went to see him this morning because Braner was insisting that I Euthanize him immediately. I am in healthcare. I could clearly hear fluid in his chest before he passed, and I believe aspiration is what caused his decline. This was due to staff incompetence. Dr. Braner was the veterinarian on last night. She is not knowledgeable, dismissive, avoided answering basic questions, and showed very little compassion throughout the experience. I did not feel heard, respected, or supported. I deeply regret trusting this clinic and leaving my kitten there longer. I wish I had taken her home when she started to improve. I spent thousands of dollars, and in my view, the care was negligent, incompetent and unprofessional. I will never bring any of my animals here again, and I believe they should refund what I paid. This experience broke my trust in this place completely. My cat is grieving her kitten. She continues to walk around and is leaving her other kittens in the nest searching for the one VCA harmed and vocalizing. It is heartbreaking to watch this. They need to think about how their actions impact animals and their owners.
Frequently Asked Questions About VCA California Veterinary Specialists-Ontario
What type of services does VCA California Veterinary Specialists-Ontario offer?
They offer emergency and critical care 24/7, plus specialty services like internal medicine, neurology, surgery, and advanced imaging by appointment.
What are the operating hours of VCA California Veterinary Specialists-Ontario?
The hospital is open 24 hours a day, 7 days a week for emergency services.
How can I contact VCA California Veterinary Specialists-Ontario?
You can call their main phone at +1 909-235-5452 or the local phone at +1 909-947-3600.
Where is VCA California Veterinary Specialists-Ontario located?
It is located at 2409 S. Vineyard Ave, Suite O, Ontario, CA 91761, United States.
Does VCA California Veterinary Specialists-Ontario accept credit cards for payment?
Yes, they accept American Express, Discover, Mastercard, and Visa, as well as cash and checks.
Does VCA California Veterinary Specialists-Ontario collaborate with local veterinarians?
Yes, they work closely with your primary care veterinarian to provide continuing care for your pet.
What types of animals does VCA California Veterinary Specialists-Ontario treat?
They provide specialty veterinary care mainly for cats and dogs.
Are there any nearby dining options around VCA California Veterinary Specialists-Ontario?
Yes, nearby you can visit Brandon's Diner, Flame Broiler, and Pho Viet for a variety of meal options before or after your visit.
What nearby fitness or relaxation places are close to VCA California Veterinary Specialists-Ontario?
Fit Body Bootcamp Ontario gym and V-SPA Massage and beauty salon are nearby if you'd like to relax or exercise around your visit.
Are there schools or academies near VCA California Veterinary Specialists-Ontario that families might visit?
Yes, CA Trade Academy and Mojave River Academy are local educational institutions close to the veterinary hospital.