Rooted in nature, the Flora Lounge curates an experience for the senses. Take in the subtle and perfect beauty of nature through every sip, every laugh and every bite. Flora shines with cocktails and sustainably focused dishes that feature ingredients from local purveyors and the hotel's very own Garden Pavilion. These seasonal dishes will continue to keep the palate charmed with fresh, bold flavours. Our wine and champagne list are curated with organic, sustainable and biodynamic producers in mind.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.