Best Buy

Reviews

• GR

  Ghazal Rezaie

  Jun 30, 2026
  5.0
  Nick, Tahmina, and Shantam dedicated over an hour to helping us find the right MacBook . They took the time to explain the different options, answer all our questions, and ensure we clearly understood the differences between the available services. They also walked us through various flexible payment options, which was very helpful.I truly appreciate their kindness, patience, and commitment to helping us make the right choice. A big thank you to Nick, Tahmina, and Shantam for providing such outstanding service!
• NT

  Nasim T

  Jun 17, 2026
  1.0
  I strongly believe this store is engaging in misleading pricing practices, and customers should be extremely cautious. Some time ago, I visited this store to purchase a memory card. After paying, I noticed that the price on my receipt was higher than the price displayed on the shelf. When I pointed this out, the staff updated the price and refunded the difference. At the time, I assumed it was an honest mistake. However, just a few days ago, I returned to buy another memory card and was shocked to find the exact same issue again—this time with a different model. When I informed the store employee, he casually said, "These mistakes happen all the time, and there is nothing I can do about it." Even worse, he made no effort to correct or remove the incorrect price tag. I showed him my previous receipts and explained that this had happened to me before and that repeatedly displaying lower prices than what customers are charged is misleading. Astonishingly, he replied that "it's not a big deal." When I told him I would share my experience in a Google review, his response was simply, "Do whatever you think is right." At this point, I no longer believe these are innocent mistakes. When the same pricing issue repeatedly occurs on similar products and management shows no interest in fixing it, it raises serious concerns that customers who fail to notice the discrepancy may be intentionally overcharged. This is deceptive, unethical, and completely unacceptable. I strongly advise customers to carefully verify every price before paying and to keep a close eye on their receipts.
• YY

  Yipin

  Jun 16, 2026
  1.0
  worst bestbuy experience ever. Waiting in the zone for 40 mins. Tried to get help 3 times. No one shows up. I just need them to grab me a laptop and go. That’s it. And it has to take this long!! Tried at the check out, they are not willing to pick up at the warehouse and asked me to go back at the laptop station to wait for someone to help. Ridiculous
• AS

  Ali Shemirani

  Jun 14, 2026
  1.0
  Unfortunately, I don't recommend this best buy as they have poor customer service department. After having arguments with a customer service representative and it became to no result regarding an issue with a product, the best buy representative denied my request of having a conversation with a manager (if there is one)!
• AJ

  A J

  Jun 9, 2026
  4.0
  Hello Fellow Customers It’s about that time to replace the 55 inch Tv . We shopped around at a few places Best Buy had the best option. The Model we wanted was sold out when we arrived their 😌. This was disappointing . We spoke with the Manager Nano to see what our other options might be and she was extremely helpful in suggesting an alternative that worked out to be a great option. Nano was very helpful and polite , knowledgeable and friendly. Our over all experience was great . I value good customer service and communication. Great work Nano thank you we appreciate you! We will definitely visit again. AJ