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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Very disappointing customer service. The staff had no welcoming attitude or smile, and instead of making us feel comfortable, they were discussing right in front of us about who should assist us, saying things like, “They were with you before, you take them,” while the other person replied, “No, no, you take them.” It was uncomfortable and unprofessional to witness. We came to Best Buy expecting basic courtesy and assistance, but the experience made us feel unwelcome, as if helping us was a burden. Definitely not the customer service experience we expected.
CG
Claude Gareau
Oct 3, 2026
4.0
Found some good quality electronics. Friendly and helpful staff.
RS
Rubi Shrestha
Oct 2, 2026
5.0
Just got my new Pixel 11pro XL from best buy. Had an excellent customer service from Rija, she helped us alot. Amazing experience. Thanks Rija.
MG
Mistress Gypsy
Sep 22, 2026
1.0
Dont order from this store ever. Over a week waiting for best buy to actually take the money out of my account. Then Purolator basically holds my package hostage cuz I only have a passport atm.
EE
EJ
Sep 14, 2026
1.0
The customer service is great but when I know what I want to get they never have the product available and they said they don't even have any for delivery but as soon as I check the internet it says they have some for delivery that I can order that day the guy was very rude about it and they looked up the wrong product multiple times and when I told him that I needed an aM4 motherboard he brought me he brought me an aM5 motherboard which is the most expensive motherboard going for right now
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