Best Buy

Reviews

• JD

  Josee Dimson

  1 day ago
  5.0
  I had a lot of difficulties with three cell phone plans, but the staff there were so helpful, professional and patient! Thank you Abel, AJ, Ryaan and Dillon.
• MQ

  Muhammed Akram Qureshi

  5 days ago
  5.0
  This is a one stop place for all your electronic needs I went to grab a universal tv remote however the prices were expensive I didn't buy it from there got a cheaper option at Walmart next to it
• LT

  Lydia Thurton

  Jun 26, 2026
  5.0
  Excellent service from Olamide. He greeted me at the front of the store, asked what I needed, guided me to the right department, and checked me out there. The whole experience was smooth, efficient, and genuinely helpful. Really appreciated the great customer service.
• SD

  S. S. Didyk

  Jun 20, 2026
  2.0
  I had a very disappointing experience at Best Buy while purchasing a phone. The sales representative provided misleading information about a promotional $250 gift card. I was told that I would receive the gift card as part of the phone purchase, which was one of the main reasons I agreed to the deal. However, after completing the purchase, I discovered that the information was inaccurate and the promised gift card was not provided as explained. I feel that I was deliberately misled. The customer service was unprofessional, and the staff seemed unwilling to resolve the issue or take responsibility for the misinformation. This experience left me feeling frustrated and deceived. I expected honesty and transparency from a reputable retailer like Best Buy, but unfortunately, my experience was the opposite. I would not recommend purchasing a phone from this location without carefully verifying every promotion and offer in writing before completing the transaction. Very disappointed.
• KB

  Kenneth Bonilla

  Jun 14, 2026
  1.0
  Very disappointing experience at this Best Buy location. I came in interested in purchasing the DJI Osmo Mobile 7, but the customer service was extremely poor. The employees seemed to ignore me and gave the impression that they didn’t think I was a serious buyer. While I was trying to get assistance, staff walked past me multiple times and spent more time talking to their colleagues than helping customers. When I finally asked an employee about the features of the DJI Osmo Mobile 7 and the differences between the models, she couldn’t explain the product. The only answer I received was, “This is the new one, and that is the old one.” That was the extent of the explanation. As a customer, I expect staff to have at least basic knowledge of the products they are selling, especially for electronics and tech products. If employees don’t know the products and aren’t interested in helping customers, what is the purpose of having sales representatives on the floor? I left feeling disappointed and frustrated. Customer service and product knowledge at this location need significant improvement.

Frequently Asked Questions About Best Buy