Best Buy

Reviews

• SH

  S H

  1 day ago
  5.0
  Best Buy continues to be my absolute top choice whenever I need new tech, home appliances, or accessories. The store environment is clean, modern, and perfectly organized, which makes testing out devices and exploring new products simple and fun. The associates are knowledgeable, patient, and truly care about helping you find the right fit for your needs and budget without any high-pressure sales tactics. Whether I am picking up a fast online order, getting advice on hardware specs, or working with the Geek Squad team, the customer service is always smooth, reliable, and professional!
• RK

  R K

  5 days ago
  5.0
  I bought a brand new TV here hide HD. The customer support was amazing. Help me connect the TV through geek squad thank you so much.
• NN

  Noah

  6 days ago
  1.0
  The manager Nivetha is so rude and disrespectful. I wanted to return an item on the 30th day and she said I can’t and was racist. She straight up said “you must be broke if you want to return an item that’s $100” and that is a lot for me. Also was racist to me and said all you people are the same💔💔💔
• SM

  shahin mohammadi

  Oct 4, 2026
  5.0
  ⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about Myles at Best Buy. After almost two weeks of dealing with customer service and making multiple trips to the store trying to fix an issue with my account, Myles was the only person who was finally able to resolve it. What impressed me the most was his patience. He genuinely listened, took the time to understand the problem, and stayed with it until everything was completely sorted out. He was professional, knowledgeable, and incredibly helpful throughout the entire process. Best Buy should be very proud to have employees like Myles. Great customer service can completely change a customer’s experience, and that’s exactly what he did for me. I honestly feel lucky that I happened to meet Myles that day. Thank you, Myles, for your patience, dedication, and exceptional customer service. You truly made a difference!
• BB

  BABAK BANDARCHI

  Sep 17, 2026
  5.0
  I had a very positive experience at Best Buy Richmond Hill, especially because of JOCELYN. My TV was broken, and she was incredibly caring, patient, and helpful throughout the whole process. She took the time to listen to me, explain everything clearly, and genuinely cared about helping me find the best solution. Her patience and customer service made a stressful situation much easier. Thank you, Jocelyn, for your kindness and excellent service. Best Buy is very lucky to have someone like you on their team! Highly recommended.