Best Buy Mobile

Reviews

• KW

  Kris Watson

  Jun 25, 2026
  5.0
  Amazing service! Shout out to Jasmin for helping me out and being understanding and caring. I went in to get my phone number ported. I got emotional because it was in my dad's name who had passed away, and I thought it would be a difficult process. Jasmin found the best plan for me and made the porting process seamless, while also offering tissues and water to help me feel better. Thank you so much. I will be back for sure.
• VS

  Victoria Saaverda

  Jun 9, 2026
  5.0
  The staff is amazing. They were very helpful and professional, helping me to switch operators and setting my new account, and new phone. Vey smooth and positive experience!
• SK

  Sachin Kumar

  May 15, 2026
  5.0
  If u want that they will apply ur screen protectors I will really suggest u to ask for DON Mr perfect in that thing coz the finish for protector was too good and really really appreciated.
• DD

  David

  May 1, 2026
  1.0
  Not the store Ordered from Bestbuy Market place So ordered a portable cd player from Bestbuy Market place thought it was store but it wasn't it had sent my order somehow somewhere to A US .supplier called lightwave senic. This was April 1 2026 they shipped and it took 2weeks for it to arrive. Opened read instructions from front to back . Went to car and connected to car as per instructions, waited 5 minutes as instructions for car to recognize it, nothing happened. Contacted sell they said it was tested before it was shipped and it worked. In the end they wanted a video of me hooking it up and it doesn't work. Made 3 videos but there is no way to attach videos to Bestbuy Market place email. Gave Lighrwave senic email on BBMp but nothing. They say the want documents and video variation it doesn't work because if they get it back and test and works they will be upset. Neither Bestbuy stores Bestbuy Market place customer service is helpful. I'm out 300. Dollars and I got a box with wires and cd player that doesn't work In my car my son's car or my freids 2022 equinox. My advice Never by from Bestbuy on line if you do your on your own Bestbuy doesn't support you if you do, and you will only find out after you place your online order with them. David
• SR

  Stacey Ridge

  Jan 19, 2026
  5.0
  I had an amazing experience while shopping in the store. Aiden was fantastic and helped me get an upgrade on my phone, and switch to a new provider. He was very knowledgeable and made me feel confident with my decisions. Josiah and Lulu were also very friendly and helpful!

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