Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
DeliveryAvailable
Location
Certified by Apple Upper Canada Mall • May 17, 2026
Certified by Apple Upper Canada Mall • May 17, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
5/18/202610:00 AM - 9:00 PM
7/1/202610:00 AM - 9:00 PM
8/3/202610:00 AM - 9:00 PM
9/7/202610:00 AM - 9:00 PM
10/12/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
Reviews
3.7
1,354 reviews
5 stars
672
4 stars
254
3 stars
103
2 stars
32
1 star
293
KA
kayla almond
Apr 28, 2026
5.0
I had an amazing experience at this store today! Matt helped me get set up with a new IPhone 17 and he was phenomenal! He took the time to show me some fun features included in the phone and had my friend and I laughing along the way. Highly recommend!!
TT
Tatiana Tintar
Apr 20, 2026
5.0
The guys at this store are absolutely amazing, every single one of them! From the salesperson who helped us with our purchase to the technicians. My kids completely overloaded their phones' storage, and the team helped us fix everything. They were incredibly patient with both of my kids—when one method didn't work, they just tried another. Honestly, after this experience... I think I might become an Apple customer myself and get a laptop (and I'm totally an Android person 😅😜). I highly recommend the entire team!
DB
D. Bassie
Apr 20, 2026
4.0
Long wait for repair tech. Very friendly staff. Easy and thorough process for repairs.
OL
Own Ly
Apr 16, 2026
1.0
If you have a broken device they will need you to come into store before telling you what part they have. They say it's their policy, so their policy is to waste people's time.
FA
Fari Abdulah
Apr 10, 2026
1.0
I’ve been a loyal customer of this specific Apple Store for over 10 years, which is why this experience was especially frustrating and disappointing.
I was clearly told at the Apple Store that I could get my sons phone fixed within a year at no cost. Based on that assurance, I went ahead with the repair. To my shock, I was later billed $800 with no proper explanation. When I tried to resolve the issue, the staff were unhelpful and didn’t take responsibility for what I was originally told.
For a company that prides itself on customer experience, this felt misleading and unfair. Long-time customers should be treated with honesty and respect, not surprised with huge charges after being told otherwise.
This situation has seriously damaged my trust in Apple, and I’m now reconsidering continuing with their products.
Frequently Asked Questions About Apple Upper Canada Mall
What products can I shop for at Apple Upper Canada Mall?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Upper Canada Mall.
Does Apple Upper Canada Mall offer technical support?
Yes, technical support is available at the Genius Bar at Apple Upper Canada Mall.
What are the regular operating hours of Apple Upper Canada Mall?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 7:00 PM on Sundays.
Are there any special holiday hours for Apple Upper Canada Mall?
Yes, holiday hours vary; for example, on December 25th the store is closed, and on other days such as December 24th it opens from 9:00 AM to 5:00 PM. Check the store's holiday schedule for details.
Can I get products delivered or pick them up in store at Apple Upper Canada Mall?
Yes, Apple Upper Canada Mall offers both delivery and in-store pickup options.
What is the contact email for Apple Upper Canada Mall?
You can reach Apple Upper Canada Mall via email at uppercanadamall@apple.com.
What is the phone number for Apple Upper Canada Mall?
The main phone number is +1 905-952-3400.
What nearby stores can I visit along with Apple Upper Canada Mall?
Nearby stores include Foot Locker for sportswear and shoe shopping, La Senza for women's clothing and lingerie, Torrid for women's fashion accessories, and chatr Mobile for mobile phone services.
Are there coffee shops near Apple Upper Canada Mall where I can relax before or after shopping?
Yes, Timothy's World Coffee is nearby and offers a place to enjoy coffee and light meals before or after your visit to the Apple Store.
Where can I find flowers and gifts near Apple Upper Canada Mall?
Santa'Ville is a nearby pop-up shop offering flowers and gifts, perfect for special occasions when visiting the mall.
Brand Certified Facts from Apple Upper Canada Mall
This information is certified by Apple Upper Canada Mall and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: