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Apple Masonville

3.6
(1459 reviews)

Business Details

1680 Richmond Street North, London, ON
N6G 3Y9, Canada
(519) 963-4060
https://www.apple.com/ca/retail/masonville

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable

Location

Apple Masonville
1680 Richmond Street North, London, ON
N6G 3Y9, Canada

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 5:00 PM
5/18/202610:00 AM - 9:00 PM
7/1/202610:00 AM - 9:00 PM
8/3/202610:00 AM - 9:00 PM
9/7/202610:00 AM - 9:00 PM
10/12/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM

Reviews

3.6
1,459 reviews
5 stars
687
4 stars
238
3 stars
107
2 stars
67
1 star
360
  • JV
    john vanveen
    3 days ago
    1.0
    Long wait times , and when you are " helped " there is a tone from the person that is best described as " ...maybe I will help you , but keep in mind that I 'm above you as a person , and I personally don't think you belong here , with us - as we would never have the problem that you have , and I am not going to say it out loud - but I need this job to confirm myself as a higher being ,- sorry I just had to get that out there --- with you ". It's very subtle , but that tone hangs over the whole conversation for the limited time of the interaction . Cheers.
  • AA
    Abdullah A
    May 10, 2026
    5.0
    I recently visited this location for a charging issue in my iPhone. And was thoroughly impressed with the service. I only had to wait about 3 minutes before being assisted. A huge thank you to Matthew, who was incredibly helpful and resolved the problem quickly. I’m very pleased with the efficient and friendly support I received!
  • CK
    Chang Kirin
    May 1, 2026
    3.0
    I don't know this place! Why the people walking around by the apple products. Today I going in there I didn't see the customer representative is welcome you just walking around. Don't choose here to buy apple products if you just want to buy choose online shop is best options. There is best place to see real model machine. That's all I doesn't interested of brand new iPhone with eSim model rather than like dual-sim slot machines
  • DD
    Dave
    Apr 30, 2026
    5.0
    Had a day off so made an appointment for a weekday at 12:45 for an iphone 14 pro battery replacement. Got my phone back at 14:05. Fast, Excellent service.
  • FM
    Frederico Moreira
    Apr 28, 2026
    5.0
    Brian gave us a great customer experience. Thanks Brian....!!!

Frequently Asked Questions About Apple Masonville

What products can I find at Apple Masonville?

Apple Masonville offers a range of products including iPhone, Mac, Apple Watch, iPad, and more.

What services does Apple Masonville provide?

The store provides expert advice from Specialists and technical support at the Genius Bar.

Brand Certified Facts from Apple Masonville

This information is certified by Apple Masonville and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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