Best Buy

Reviews

• VL

  Vito Lotti

  Oct 7, 2026
  1.0
  I went to this Best Buy to buy a Nintendo switch 2, the process was good but the product itself is covered In some gross reside all over. When I told the cashier if they had others she said they were all like this and it was goo gone from them cleaning in the back. I can’t believe they would treat a $800 product like this. I won’t be making any more large purchases with this location the only reason I got it was because it was a gift for someone.
• CC

  Catherine

  Oct 5, 2026
  5.0
  Just received assistance from Rasha regarding printer ink snd Best Buy services using the Best Buy App. Rasha provided excellent customer service.
• PG

  Priscila Gavassi

  Sep 30, 2026
  1.0
  The 30 days police to return an electronic item is ridículos. Who create this policy? An item is not open obviously it is exactly the same condition I got, not in sale, it’s new a item has a expires date now? I looked at the website and it’s not helpful at all!!!! I got a simple remote control because I knew I will be in bed for 3 months after a surgery… I never used the remote control because I need to get a new tv. How can I get my money back ?
• SS

  Sanjita

  Sep 26, 2026
  5.0
  I recently had some issues with a laptop I purchased from Best Buy and went into the store to return and exchange it. From the moment I walked in, the staff were so welcoming, kind, and helpful. They were very hands-on throughout the whole process and made sure I understood what was happening. When I tried to exchange the laptop, there was an issue with the tax and the prices were not adding up correctly. I was honestly really stressed because I was worried I wasn’t going to be able to get the computer I wanted. The manager was incredibly kind and patient and helped me work through the pricing issue and the price match. Buying a laptop that costs over $1,500 is a big decision, so knowing that you have staff who are willing to support you when something goes wrong makes a huge difference. I’m so glad I came across such a great team and had the chance to meet them. Their customer service genuinely made a difference in my experience. 🥰🥰
• MP

  Martin Petris

  Sep 21, 2026
  1.0
  If I could leave -5 star I would. I brought my vacuum 3rd time for repair each time they tell me the same story. Each time takes 3 weeks to a month. UnbelievableI'd leave negative five stars if I could. I've brought my vacuum in for repair three times now, and they give me the same excuse every time. It takes three weeks to a month each time. It's unbelievable.

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