Apple Mapleview Centre

Reviews

• AS

  Alejandro Suarez

  5 days ago
  5.0
  fantastic customer experience! Jazmin was super knowledgeable, friendly and helpful while showing my wife the options for her to find the right iPhone. Thank you Jazmin and the whole team for the smooth shopping experience.
• JJ

  Jac

  May 5, 2026
  1.0
  I came in today to buy the iPhone 17. I told the worker “I’m here to buy the 17” he said he would send somebody over to help me. Nobody ever came. They just ignored me and made me feel invisible the whole time I was in there. I am ready to buy the phone but this store didn’t want to sell to me so I’m going to the next Apple Store to buy it. This place obviously doesn’t care about making sales. Really disappointed to drive all the way here and have nobody assist me into buying it
• PP

  PAG

  Apr 21, 2026
  2.0
  I had pre-booked a day and time for a phone repair. On arrival 15 minutes early I was told that they were running late. I was seen 30 minutes after my scheduled appointment. The assistant said they were just very busy. I said so am I, and in this case I am the customer so your excuse is not valid. Add to that my broken camera protective lens cover could not be simply replaced. It’s integrated with the phone as a whole so $700 would fix that. And if the camera were damaged (it’s not) that would make the bill over $1000. Very clever of Apple to make their phones this was at the consumer’s cost. iPhone 14 Pro Max.
• KK

  Kiki Kika

  Apr 18, 2026
  1.0
  The staff are super rude and making fun of costumer . Especially a manager a guy with a base ball cap . Avoid him at all cost This place where staff only discriminate you based on your looks . Don't go here if you don't have to and go somewhere else . (Square one) which will be treated better and better costumer service
• MJ

  maninder jaj

  Apr 14, 2026
  1.0
  I had my iPhone battery replaced at the Apple Genius Bar expecting high-quality service, but the experience has been extremely disappointing and is now a serious concern. Right after the battery replacement, my phone began overheating while charging and losing around 40% battery overnight without any usage. This issue did not exist prior to the service, which strongly suggests it is related to the repair itself. I already returned to the store and waited for a long time to be seen, only to be told that the battery health is 100% and that the issue could be due to my phone not being updated. I have since updated to the latest iOS version, yet the problem persists exactly the same. This indicates that the issue was not properly diagnosed. This situation is now causing significant stress and anxiety, especially after spending hours waiting and still not receiving a meaningful resolution. At this point, it feels like the concern is being dismissed rather than properly investigated. Given Apple’s reputation, I expect a much higher standard of post-service support. I am requesting a thorough technical re-evaluation of my device, and if necessary, a battery reinstallation or replacement. This issue needs to be escalated to a senior technician rather than being handled with generic responses. I hope this is addressed promptly, as this experience has not met the level of service Apple is known for.

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