Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Oceanside, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
232 reviews
5 stars
185
4 stars
7
3 stars3
2 stars3
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Joe, Julian, and Athena, highlighting their patience and knowledge.
Mixed Experiences
While some customers had excellent experiences, others reported poor service, including misinformation and long wait times.
Store Affiliation
Several reviews noted that this location is not an official Verizon store but an affiliate, leading to confusion and dissatisfaction regarding service and promotions.
Sales Practices
Customers expressed frustration over aggressive sales tactics, including being charged for unauthorized items and mandatory accessory bundles.
Staffing Issues
Multiple reviews mentioned long wait times and understaffing, which negatively impacted the customer experience.
- UGUrsula George5 days ago5.0Dedicated service and attention to my needs! Thank you!
- MMMrs. McmanusNov 5, 20251.0Poor customer service 😢 No attempt to call another store or even walk over to the wall to look for a phone case. 10/10 in zero customer engagement. Female laughed as I struggled with the door stop that was loose and would prevent the front door feom closing behind me. Wow
- DMDennis MitchellOct 22, 20255.0Very helpful with purchase
- WMWayne MarshallOct 2, 20255.0Polite knowledgeable guys who helped me. Was around midday.
- GBGlen BarnesonSep 29, 20251.0Person working in the store hasn't idea what he's doing. Told me I could not port my number to another carrier unless I bought a phone from Verizon first??? Then he directed me to a store on Marrin rd. that doesn't exist after saying my prepaid account isn't accessible at all except by the person who stole my phone. Can't even cancel my autopay?? Switching from Verizon because of just this type of service.
Frequently Asked Questions About Verizon
What kind of products does Verizon Oceanisde offer?
Verizon Oceanside offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Apple, Samsung, and Google.
What are the store hours for Verizon in Oceanside, CA?
Verizon Oceanside is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Does Verizon Oceanside offer in-store pickup services?
Yes, Verizon Oceanside provides in-store pickup for products.
What payment methods are accepted at Verizon Oceanside?
Verizon Oceanside accepts payments via American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers recycle electronics at Verizon Oceanside?
Yes, Verizon Oceanside offers electronics recycling services.
What languages are spoken at Verizon Oceanside?
Verizon Oceanside provides services in English and Spanish.
What nearby dining options are available around Verizon Oceanside?
Nearby dining options include Blendz sandwich shop, China Fusion Restaurant, Papa John's Pizza, Casera Latin Kitchen and Bakery, Rubio's Mexican Restaurant, Dave's Hot Chicken, TOGO'S Sandwiches, Baskin-Robbins, Jamaican Fusion Cuisine, and Waraii Sushi.
Are there any nearby services for personal care near Verizon Oceanside?
Yes, nearby personal care services include Supercuts hair salon, Perfect Nails beauty salon, Luv My Beard barber, and The Joint Chiropractic facility.
Which nearby places can help Verizon customers manage professional or financial services?
Nearby professional and financial services include Wiley Financial Services, LLC (accounting), BTW Law Group (legal services), and Shred Nations (document shredding).
Is Verizon Oceanside accessible via public transit or close to popular locations in Oceanside?
Verizon Oceanside is located at 4221 Oceanside Blvd near various shops and restaurants, making it convenient for visitors to stop by while enjoying the local area.