Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Oceanside for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
201 reviews
5 stars
97
4 stars
26
3 stars
11
2 stars
8
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times.
Technical Issues
Numerous reviews highlighted ongoing technical issues with devices and activation processes, leading to frustration among customers.
Mixed Experiences
While some customers praised specific employees for their helpfulness, others reported rude or indifferent service from staff.
Billing Problems
Several customers expressed dissatisfaction with billing issues, including unexpected charges and difficulties in resolving them.
Store Environment
The store environment received mixed feedback, with some noting helpful staff while others described a lack of professionalism and care.
- PSP SHAN2 days ago5.0Al is the best
- BYBruce YounessianSep 24, 20251.0If you have technical issues, they make you wait. They take care of new customers first. They don't care for current customers. Good luck waiting all day
- GBGrant BungeSep 16, 20253.0They took 2.5 hours to get a phone activated and a iPad. I sat in my car waiting for them to "Fix the System"
- ALA LSep 16, 20251.0UPDATE: Verizon ended up CHARGING ME $200 FOR THE EQUIPMENT I RETURNED – THE EQUIPMENT I NEVER ASKED FOR. This is illegal, ridiculous, and shows how incompetent they are as a company. I will fight this charge tooth and nail and make sure everyone knows how scummy Verizon is. Had my 5G Home Internet for 2+ years and it used to work fine until one day my connection speed dramatically slowed down. Spoke an hour with tier 2 technical support and after exhausting other options, they decided to send me a new modem. New modem shows up, I spend 45 minutes on the phone trying to get it activated, and Verizon can't get it done. Person on the phone put me on the hold for 30+ minutes and then pretended they couldn't hear me and hung up. Even said they didn't have a callback number for me, but I later found out they wrote in the notes that they tried to call back without an answer. In other words, they lied just to get rid of me. Spent another hour talking to customer support online, they still can't activate the new modem. At this point, ANOTHER modem shows up at my door. No one knows why, but I now have one slow modem and two that don't work. At this point I've had enough and I drive to the nearest Verizon store. They're first helpful but then say I can't return the modems at the store, I need to drive to UPS to ship them out myself. Let me repeat that – Verizon store cannot return Verizon equipment to the Verizon warehouse. And this is Verizon equipment that I never asked for, I have two useless modems that even Verizon themselves don't know how to activate, and now it's my job to go through the hassle of driving these to UPS. Oh and the original issue with connection speeds? Still remains. At this point I don't care about the connection speed, I'm baffled by their ability to waste your time without accomplishing anything. My store visit was on a Tuesday afternoon around 1pm, store was empty with five employees just standing around. What are they getting paid to do? They're not helping customers, that's for sure. I'm in the process of canceling all my Verizon services and will convince everyone I know to avoid them at all cost. I returned all the equipment, and ended up getting charged $200 for each gateway modem regardless.
- LALuis aguilarJun 10, 20255.0Good
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Oceanside location?
The Verizon store in Oceanside is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which 5G smartphones are available at the Verizon Oceanside store?
You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Oceanside store.
Does Verizon Oceanside offer in-store pickup and delivery options?
Yes, Verizon Oceanside offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
Can I schedule an in-store appointment at Verizon Oceanside?
Yes, you can schedule an in-store appointment by visiting their website or using the My Verizon app provided in the store's action links.
What payment methods does Verizon Oceanside accept?
Verizon Oceanside accepts checks, debit cards, and mobile NFC payments, and does not require cash only payments.
Which mobile brands are available at Verizon Oceanside?
Verizon Oceanside offers devices from top brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Where is Verizon located in Oceanside?
Verizon is located at 3760 Mission Ave, Ste B, Oceanside, CA 92058, USA.
What nearby places can I visit for coffee before or after shopping at Verizon?
You can visit Starbucks located near the Verizon store in Oceanside for coffee before or after your visit.
Are there any nearby banks or ATMs to Verizon Oceanside for customer convenience?
Yes, Wells Fargo ATM and Bank of America are located nearby, offering convenient access to banking services for Verizon customers.
What dining options are available near Verizon in Oceanside?
Near Verizon, you can enjoy a variety of restaurants such as Guanatos City Mexican Restaurant, Subway, WaBa Grill, Ocean Thai Cuisine, and Little Caesars Pizza.