Business Details
3264 Lakeshore Ave, Oakland, CA
94610, United States
Certified by Verizon • Feb 22, 2026
(510) 267-0731
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/california/oakland/oakland-lakeshore-332049
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Oakland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.4
287 reviews
5 stars
134
4 stars
32
3 stars
24
2 stars
14
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for their helpfulness and professionalism, while others were criticized for being unhelpful and unprofessional.
Store Experience
Customers reported long wait times and poor organization, leading to frustration during visits.
Staff Knowledge
While some employees demonstrated strong product knowledge and problem-solving skills, others were noted as untrained or unable to assist effectively.
Store Type Confusion
Several reviews highlighted confusion regarding the store being an authorized retailer rather than a corporate store, impacting service expectations.
Community Impact
Concerns were raised about the store's impact on the local community, particularly regarding noise from security alarms.
- KCK ChilesJan 28, 20265.0Seemah was great help today if it wasn’t for her I’d be standing in line right now thank you Seemah
- SOsean oceanDec 20, 20255.0I had a difficult return and Royal was very calm and patient. I feel like this location really knows their stuff. If you have a return make sure go to this store, since it is the corporate location and not an affiliate. They are good about taking care of their customers. Thanks so much!
- KLKamryn LondenbergDec 11, 20251.0Went there yesterday to start a phone plan with them, the door was locked, someone let me in after 5 minutes,I waited for 20 minutes inside and received no help so I decided to go to T mobile instead
- MMMary MyersDec 9, 20255.0I really appreciate the customer support I received from Alante. She solved a stubborn account issue I had so quickly, with grace and professionalism. Very glad I came to this location!
- AQAlexander QuineNov 21, 20255.0Shoutout to Julio, thanks for being so helpful! My wife and I walked into the Verizon store in Fruitvale and there was one surly dude working. He said the phones we wanted would take 2 weeks to arrive. I remembered that Verizon’s site said they’d deliver to our house tomorrow, mentioned to my wife and she looked on the site which said they’re in stock at the Lakeshore store. The Lakeshore store was more inviting and better staffed. Julio helped us by answering all our dumb questions including checking which model screen protectors we needed!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store at 3264 Lakeshore Ave, Oakland?
The Verizon store is open Monday to Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Which mobile phone brands are available at this Verizon store?
You can find Apple, Samsung, Motorola, Google, Kyocera, and TCL brands at the Verizon store.
Does the Verizon store offer in-store pickup and delivery services?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an in-store appointment at the Verizon Oakland location?
Yes, you can schedule your appointment online or through the My Verizon app for your convenience.
What types of products and services does Verizon Oakland offer for businesses?
They offer business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
Is the Verizon store at 3264 Lakeshore Ave wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking available.
What nearby dining options can I explore before or after visiting Verizon Oakland?
You can try The Burrito Shop for Mexican food, Peet's Coffee for a cafe experience, Proposition Chicken for American cuisine, or Chipotle Mexican Grill.
Are there nearby fitness or wellness venues close to Verizon Oakland?
Yes, Hipline Dance and Fitness Studio and The Bar Method are nearby options for fitness and dance activities.
Where can I get beauty services near the Verizon store in Oakland?
Kelvin, Vidal Sassoon Stylist and Maria's are nearby salons offering hair and beauty services.
If I need pet services near Verizon Oakland, where can I go?
Nearby pet service options include Vetco Vaccination Clinic and Unleashed Vaccination Clinic, as well as Unleashed by Petco and Petco pet stores.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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