Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Oakland, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Liz was absolutely wonderful! My iPhone SE was fading fast. She was very professional, knowledgeable and extremely patient with all my questions! I am happy with my new iPhone 16e. I would recommend this Verizon store A+ and Liz an A+.
D
dinotastickGG ,
Feb 6, 2026
5.0
Liz, the store manager, was absolutely delightful and amazing. Made my experience pleasant and easy. Helped me out tremendously and even set me up with extra perks that I didn’t know I had as a Verizon customer. Would recommend her anytime and any day. Denitza
DB
DJ Backflipz
Feb 5, 2026
5.0
Wonderful customer service! Walking in made me feel very welcomed and I would come here 100% when I purchase another phone or need assistance.
LW
Lynn Waldon
Feb 3, 2026
5.0
I visited the Victra Verizon store on E9th street in Oakland. The service was amazing!!! I worked with Daniel (mostly), Liz, Leslie, and Juan. They are a fabulous team. I needed to get a new Verizon account, new phone number since I’m moving out of state, and pay an old bill. Through multiple phone calls, texts, and teamwork, I have a new phone service and a bundle. I’m so excited about this.
They are unbelievably patient and are such an amazing team!!! I will return to them when I come back to CA.
GS
Greg S
Feb 3, 2026
5.0
I went to the Verizon store in Oakland 9th St ca and Liz was incredibly helpful and patient with me, she’s amazing!