Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet GroomingVCA Animal Hospitals
Our experienced staff believes in teaming with our clients to provide the best possible care for our patients. Our veterinarians are knowledgeable and compassionate by offering thorough explanations and advice that will help you make the best possible choices for your pet's care. To further assist our clients, our staff can communicate in Spanish and Cantonese.
At VCA Bay Area, we welcome our clients, both new and long-term, to come in for a tour of our state of the art facility to meet our staff and veterinarians. We know your pets are a part of your family, which is why we treat them like they are a part of ours!
Location
Hours
Reviews
4.0
359 reviews
5 stars
219
4 stars
47
3 stars
24
2 stars
13
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Many customers praised the knowledge and compassion of the veterinarians and staff, highlighting their thoroughness and care for pets.
Customer Service Issues
Numerous reviews mentioned poor customer service experiences, including rude staff, long wait times, and lack of communication.
Pricing Concerns
Several customers expressed dissatisfaction with perceived inflated prices and upselling of services, feeling that the focus was more on profit than pet care.
Appointment Availability
Customers frequently noted difficulties in securing timely appointments, with some reporting long waits for both routine and urgent care.
Mixed Experiences
While some customers had positive experiences, others reported traumatic incidents and dissatisfaction with the care provided, leading to a divided perception of the clinic.
- MWMonica WalterDec 9, 20255.0Cat check ✔️ up was good fast and friendly environment I will be back
- DTDuy TranDec 7, 20255.0VCA has been great for my pets. They’re busy, but I’ve never had trouble getting an appointment when I needed one. The staff is accommodating and consistently goes above and beyond to make sure your pet gets the care they need. Dr. Dunn has been especially helpful and thorough. I highly recommend this clinic.
- BLBárbara Bustamante LuriaDec 2, 20251.0I called to get a wellness certificate, domestic one for my cat to travel and they said they didn’t do it. When clearly in their website it’s listed. I think it was a racisit thing cause when I mentioned I was Mexican and going back home that when I got the absolute no from them.
- SOShuli OOct 14, 20251.0Took my money and traumatized my cat. The staff and vets were progressively rougher on my kitten each visit leading up to getting spayed.
- BCBeverly ClarkOct 13, 20255.0They worked with even after I had booked the appointment in a total different City. But they helped me anyway.
Frequently Asked Questions About VCA Bay Area Animal Hospital
What are the operating hours of VCA Bay Area Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 9:00 PM, and on Saturdays and Sundays from 8:00 AM to 7:00 PM.
Where is VCA Bay Area Animal Hospital located?
It is located at 4501 Shattuck Avenue, Oakland, CA 94609, USA.
What types of services does VCA Bay Area Animal Hospital offer?
They provide services including advanced care, allergy treatment, diabetes care, diagnostics, diet and nutrition advice, flea and tick control, general and preventive care, pet wellness exams, spay and neuter, vaccinations, and weight loss programs.
Is VCA Bay Area Animal Hospital affiliated with any professional associations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Does VCA Bay Area Animal Hospital have staff who speak languages other than English?
Yes, the staff can communicate in Spanish and Cantonese to assist clients better.
What payment methods are accepted at VCA Bay Area Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any special offers available for new clients at VCA Bay Area Animal Hospital?
Yes, new clients can click on their website to get a coupon for a Free First Exam.
How can I find VCA Bay Area Animal Hospital using public transportation or nearby landmarks?
The hospital is near local spots like Kasper's Hot Dogs The Original and Freedom Farmers Market, making it easy to find while exploring the 4501 Shattuck Avenue area in Oakland.
What dining options are available near VCA Bay Area Animal Hospital?
Nearby dining options include Kasper's Hot Dogs The Original, Jack in the Box, Coca-Cola Freestyle, McDonald's, Bird & Buffalo Thai Restaurant, Rosamunde Sausage Grill, Burdell Southern Restaurant, Good Bellies cafe, and Pixiu Mala Hong Tang Korean Restaurant, perfect for grabbing a meal before or after your visit.
Are there other pet-related services nearby VCA Bay Area Animal Hospital?
Yes, nearby you can find another VCA Animal Hospital offering grooming services, which could be convenient for comprehensive pet care.