Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Grooming
Our experienced staff believes in teaming with our clients to provide the best possible care for our patients. Our veterinarians are knowledgeable and compassionate by offering thorough explanations and advice that will help you make the best possible choices for your pet's care. To further assist our clients, our staff can communicate in Spanish and Cantonese.
At VCA Bay Area, we welcome our clients, both new and long-term, to come in for a tour of our state of the art facility to meet our staff and veterinarians. We know your pets are a part of your family, which is why we treat them like they are a part of ours!
Location
Hours
Reviews
4.0
357 reviews
5 stars
217
4 stars
47
3 stars
24
2 stars
13
1 star
56
What are people saying?
AI-generated from recent customer reviews
Staff Competence
Many customers praised the staff for their kindness, knowledge, and compassion towards pets, with specific mentions of individual veterinarians like Dr. Bynum and Dr. Wang.
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including rude receptionists, upselling tactics, and long wait times for appointments.
Pricing Concerns
Several customers expressed dissatisfaction with perceived inflated prices and unnecessary treatments, feeling that the clinic prioritized profit over pet care.
Appointment Availability
Customers frequently noted difficulties in securing timely appointments, often being referred to emergency services due to unavailability.
Mixed Experiences
While some customers had positive experiences with care and treatment, others reported traumatic incidents and dissatisfaction with the overall service.
- BLBárbara Bustamante Luria3 days ago1.0I called to get a wellness certificate, domestic one for my cat to travel and they said they didn’t do it. When clearly in their website it’s listed. I think it was a racisit thing cause when I mentioned I was Mexican and going back home that when I got the absolute no from them.
- SOShuli OOct 14, 20251.0Took my money and traumatized my cat. The staff and vets were progressively rougher on my kitten each visit leading up to getting spayed.
- BCBeverly ClarkOct 13, 20255.0They worked with even after I had booked the appointment in a total different City. But they helped me anyway.
- MMmakaveliSep 23, 20255.0Brianna and Dr. Pete were so patient and answered every question we had. They were both so kind and helpful.
- JWJ WangSep 20, 20255.0Dr. Bynum really knows her stuff. We've sited may VCAs in the east Bay with our cats and now this one is closer to us. Exam fee is $149.
Frequently Asked Questions About VCA Bay Area Animal Hospital
What are the operating hours of VCA Bay Area Animal Hospital?
The hospital is open Monday through Friday from 8:00 AM to 9:00 PM, and on Saturdays and Sundays from 8:00 AM to 7:00 PM.
Where is VCA Bay Area Animal Hospital located?
It is located at 4501 Shattuck Avenue, Oakland, CA 94609, USA.
What types of services does VCA Bay Area Animal Hospital offer?
They provide services including advanced care, allergy treatment, diabetes care, diagnostics, diet and nutrition advice, flea and tick control, general and preventive care, pet wellness exams, spay and neuter, vaccinations, and weight loss programs.
Is VCA Bay Area Animal Hospital affiliated with any professional associations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Does VCA Bay Area Animal Hospital have staff who speak languages other than English?
Yes, the staff can communicate in Spanish and Cantonese to assist clients better.
What payment methods are accepted at VCA Bay Area Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any special offers available for new clients at VCA Bay Area Animal Hospital?
Yes, new clients can click on their website to get a coupon for a Free First Exam.
How can I find VCA Bay Area Animal Hospital using public transportation or nearby landmarks?
The hospital is near local spots like Kasper's Hot Dogs The Original and Freedom Farmers Market, making it easy to find while exploring the 4501 Shattuck Avenue area in Oakland.
What dining options are available near VCA Bay Area Animal Hospital?
Nearby dining options include Kasper's Hot Dogs The Original, Jack in the Box, Coca-Cola Freestyle, McDonald's, Bird & Buffalo Thai Restaurant, Rosamunde Sausage Grill, Burdell Southern Restaurant, Good Bellies cafe, and Pixiu Mala Hong Tang Korean Restaurant, perfect for grabbing a meal before or after your visit.
Are there other pet-related services nearby VCA Bay Area Animal Hospital?
Yes, nearby you can find another VCA Animal Hospital offering grooming services, which could be convenient for comprehensive pet care.