Fix your phone. I asked the ai to connect me to a person and it didn’t, it hung up on me! I called again and said speak to a person about this specific issue and it was unable to understand my issues.
GB
Gene B
Jul 13, 2025
5.0
Purchased a new laptop from Best Buy on Thursday July 10. I believe I got home and got it all set up. I do daytrading I need to do to run a specific app. It did not work with the app. I called the geek squad. They connected me with India for four hours and the geek squad rep in India told me that there was something wrong with the app. It wasn't the laptop which I wasn't buying so I went back to the store and explain what was going on to the girl that helped me there in the order in store after she ran her test. She says the laptop is more designed for graphics than for what I need it for not the laptop is a bad laptop is just not for what I was using it for so she recommended a laptop gave me three options and I chose one and it was $385 less than the one that I bought which allowed me money to buy a new printer and still have $150 left over so therefore I'm a happy camper and I would not be a happy camper one for that person in the geek squad at the Porter store and I wish I knew her name five stars zero stars for India.
And the laptop worked perfect when I got home 🙃
KR
Karen Alexie Roxas
Jul 29, 2023
1.0
I bought Total Tech last month from Alex since it covers repairs, both physical or software issues. I asked if I could have my other computer fixed from home, has a physical problem, and he said it doesn't matter where you bought it as long as you have total tech. So I did. Now, a month later, they're saying that its not covered by the plan. And that it only covers any device you buy after total tech which is very confusing and misleading. Very disappointed. We seeked helped and he only suggested to call tech support or nothing.
What services does Geek Squad at Best Buy in Northridge offer?
Geek Squad provides tech repair, setup, and support services at their Best Buy location in Northridge.
Where is Geek Squad at Best Buy located in Northridge?
It is located at 19929 Rinaldi St, Northridge, CA 91326, USA.
What are the operating hours for Geek Squad at this Northridge location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Northridge?
You can schedule a service appointment either in store or online via their website.
What types of repairs does Geek Squad handle?
Geek Squad handles computer repair, cell phone repair, electronics repair, data recovery, appliance repair, and television repair services.
How can I contact Geek Squad at Best Buy in Northridge?
You can contact them by phone at +1 818-363-9304.
What nearby stores can I visit after getting service at Geek Squad?
After your visit, you can explore nearby stores like Best Buy for electronics, Party City for party supplies, and Babies"R"Us or Toys"R"Us for toys and gifts.
Are there dining options near Geek Squad at Best Buy in Northridge?
Yes, nearby dining options include McDonald's, Islands Restaurant Northridge, Tortilla Beach Porter Ranch Northridge, and In-N-Out Burger.
If I am visiting Geek Squad, what nearby services might be useful?
Nearby useful services include Verizon for mobile phones, U.S. Bank Branch for banking needs, and Vetco Vaccination Clinic at PETCO for pet services.
Does Geek Squad at Best Buy offer any special promotions?
They have featured promotions such as Black Friday Deals available through their store page online.