Mixed reviews on customer service; some employees were praised for their helpfulness while others were criticized for being rude or unhelpful.
Product Availability
Customers noted low inventory levels and issues with product availability, particularly for appliances.
Store Experience
The store was described as clean and well-organized, but some customers experienced long wait times and difficulty finding assistance.
Delivery Issues
Several customers reported problems with delivery services, including cancellations and poor communication.
IF
Ivo Freeman
Jan 5, 2026
5.0
The stuff in this particular story is usually friendly and they help
PT
Phil Tracton
Dec 31, 2025
1.0
Disastrous purchase and installation of new refrigerator
JK
Judy Kwon
Dec 17, 2025
1.0
Customer service & purchase handle ONLY one lane for Customers, so just simple online pick up need to line up for long... waist time! Almost 40 min wait for online pick up or simple purchase.
HK
Hovig Koltougian
Dec 7, 2025
5.0
On black Friday I went shopping for a TV luckily ran into Miguel T and asked if he could help me with purchasing a Samsung TV. It seemed like he was busy but put everything aside and patiently helped me pick out a TV plus a JBL Bluetooth headset. Best Buy is lucky to have a great Customer service representative Miguel T.
Thank you!
Hovig.
HK
H K
Nov 30, 2025
2.0
They have no appliances available everything in the internet is showing nothing available physically to see it I don't understand Point going there anymore
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Northridge.
Does Best Buy Northridge offer in-store pickup?
Yes, Best Buy Northridge offers in-store pickup for your convenience.
What are the regular store hours for Best Buy Northridge?
Best Buy Northridge is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Is the Best Buy Northridge location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Does Best Buy Northridge offer Geek Squad support and repair services?
Yes, Best Buy Northridge provides Geek Squad support and service repair on-site.
Can I pay with a debit card at Best Buy Northridge?
Yes, Best Buy Northridge accepts debit card payments and does not require cash only.
Are there any nearby places to dine or eat before or after visiting Best Buy Northridge?
Yes, nearby dining options include McDonald's, Islands Restaurant Northridge, In-N-Out Burger, and Tortilla Beach Porter Ranch Northridge where you can enjoy different cuisine.
What nearby stores can be visited along with Best Buy Northridge for shopping?
Nearby shopping destinations include Party City, Toys"R"Us, Babies"R"Us, Ace Hardware, Five Below, and Porter Ranch Town Center for a variety of retail needs.
Are there any nearby pet care or veterinarian services close to Best Buy Northridge?
Yes, VETCO Vaccination Clinic at PETCO, Vetco Vaccination Clinic, Petco, and Vetco Total Care Animal Hospital are nearby for your pet's health and care needs.
How can nearby telecom and computer repair services complement my visit to Best Buy Northridge?
Geek Squad offers mobile phone services and computer repair near Best Buy Northridge, and Verizon nearby provides telecommunications services for your convenience.