Best Buy

4.1
1814 reviews
Best Buy Logo

About

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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
19929 Rinaldi St, Northridge, CA
91326, United States

Hours

Reviews

4.1
1,814 reviews
5 stars
1,003
4 stars
438
3 stars
148
2 stars
88
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for their helpfulness while others are criticized for being rude or unresponsive.

Product Availability

Customers noted low inventory levels and issues with product availability, leading to frustration.

Store Cleanliness

Concerns were raised about the cleanliness of the store, impacting the overall shopping experience.

Geek Squad Performance

The Geek Squad team received positive remarks for their knowledge and assistance with tech-related issues.

Delivery Issues

Several customers experienced problems with delivery services, including cancellations and poor communication.
  • LM
    LLURINY MEJIA
    Nov 16, 2025
    5.0
    Atención rapidez amabilidad muy buena
  • RN
    Roger Navas-Balladares
    Nov 13, 2025
    1.0
    Walked in, was asked if I needed help. Said yes, was sent over to the windows area. Waited for 10 minutes, then a sup arrived to tell me it would be 5 more minutes, waited 15 minutes an no one arrived. Within minutes I searched for what I wanted and purchased from Amazon. Wonder why stores like BestBuy are going out of business? I saw over 4 clerks pass by, none made eye contact nor did they seemed interested in making a sale.
  • ET
    Elery Tan
    Nov 12, 2025
    5.0
    I was trying very hard to find Pokémon cards for my daughter’s birthday — her only wish was to open some packs! I stopped by our local Best Buy and asked the staff at the front if they had any. They directed me to customer service, where I met Damien P. Damien was extremely helpful and kind. He checked for me and confirmed they had some available. I was able to pick up 8 sleeved booster packs and 1 Pokémon tin — I was so happy! He even reassured me that the packs hadn’t been searched, which gave me a lot of peace of mind. Thank you, Damien, for your great service and for helping make my daughter’s birthday wish come true!
  • SG
    Steve Gerdi
    Oct 28, 2025
    1.0
    Came here to buy 3k speakers and I couldn’t hear the test sound and the staff told me the device it been broken and no body cares and he recommended me to go to Woodland Hills store No words…
  • MR
    Mary Roshan
    Oct 28, 2025
    1.0
    I took my laptop there to fix why it is slow ,they not only could not fix it ,but also made it worse.Then asked me to replace some parts.However i have membership annually with them,they were going to charge me. They destroyed my laptop. Unprofessional people working there.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy Northridge?

You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Northridge.

Does Best Buy Northridge offer in-store pickup?

Yes, Best Buy Northridge offers in-store pickup for your convenience.