Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.3
3,156 reviews
5 stars
1,903
4 stars
672
3 stars
288
2 stars
95
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unhelpful interactions.
Staffing Issues
Several reviews noted a lack of staff availability, leading to long wait times for assistance.
Product Availability
Customers expressed frustration with inventory issues, including empty shelves and discrepancies between online stock and in-store availability.
Return Policy Concerns
There were complaints regarding the new 14-day return policy, with some customers feeling it was too restrictive compared to competitors.
Overall Experience
While some customers had positive experiences and appreciated the knowledgeable staff, others reported significant dissatisfaction with service and product issues.
- ABart brown4 days ago4.0Bought a computer for the New Year. Staff was very helpful. And i'm very satisfied. Also bought wifi speakers.
- YJYvonne Johnson6 days ago5.0The staff was very helpful.
- AAARIELLAJan 5, 20261.0During the holiday season, my husband and I were told that if we opened a Best Buy credit card, we would receive 20% back in rewards. Based on that information, we signed up. At no point were we told, by the sales representative or in-store, that the 20% only applied to the pre-tax amount. We only learned this after noticing the rewards were lower than expected and calling Best Buy Rewards customer service. We then spent 45 minutes on the phone with customer service to get an explanation. Had this key detail been disclosed upfront, we likely would not have opened the credit card, as the promotion was not worth it to us. The sales rep was very quick to push the sign-up and payment process but did not take the time to explain important terms or ensure we fully understood what we were agreeing to. There was also no service with a smile. We felt rushed and misled rather than helped. On top of that, it took a long time for the rewards to even appear in our account. This experience lacked transparency and left a bad impression. Credit card promotions should be explained clearly and honestly.
- CMCarolina MontanoDec 18, 20254.0Not enough staff, I was trying to get someone for help on a refrigerator purchase, I had to wait around 30 mins for someone to come help
- WBWendy BerroudDec 2, 20255.0Its great store they have all kinds of any kind of phone cases they have it , great costomers service, friendly, and kind , love and beyond.
Frequently Asked Questions About Best Buy
What are the operating hours for Best Buy in Northridge, CA?
Best Buy Northridge is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Northridge offer pickup and delivery services?
Yes, they offer both in-store pickup and curbside pickup services for your convenience.
Where is Best Buy Northridge located?
Best Buy Northridge is located at 19350 Nordhoff Way, Northridge, CA 91324, USA.
What types of products can I find at Best Buy Northridge?
You can shop for TVs, computers, appliances, and more at Best Buy Northridge with expert advice and Geek Squad support.
Does Best Buy Northridge provide Geek Squad services?
Yes, Geek Squad support is available at Best Buy Northridge for your technology and repair needs.
Is the Best Buy Northridge location wheelchair accessible?
Yes, Best Buy Northridge has a wheelchair accessible entrance to accommodate all customers.
Can customers recycle electronics at Best Buy Northridge?
Yes, Best Buy Northridge offers electronics recycling services for responsible disposal of your devices.
What nearby restaurants are close to Best Buy Northridge where I can grab a meal?
Nearby, you can enjoy meals at restaurants such as Jersey Mike's Subs, Flame Broiler, The Flame Broiler - Northridge, and Chipotle Mexican Grill.
What fitness centers are near Best Buy Northridge for a workout before or after shopping?
You can visit 24 Hour Fitness - Northridge, CA or Total Woman Gym + Spa, which are located nearby for your fitness needs.
Are there any nearby stores for additional shopping options near Best Buy Northridge?
Yes, nearby shopping options include ALDI for groceries, Five Below for discounts and accessories, Bed Bath & Beyond for home decor, and PetSmart for pet supplies.