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Best Buy

4.3
(3168 reviews)

Business Details

19350 Nordhoff Way, Northridge, CA
91324, United States
(818) 727-2035

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
19350 Nordhoff Way, Northridge, CA
91324, United States

Hours

Reviews

4.3
3,168 reviews
5 stars
1,912
4 stars
673
3 stars
288
2 stars
95
1 star
200

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Product Availability

Several customers expressed frustration with product availability and inventory issues, noting that items listed as in stock were often not found in-store.

Return Policy

Customers were unhappy with the new 14-day return policy, feeling it was too restrictive compared to competitors like Amazon.

Staff Knowledge

While some reviews highlighted knowledgeable staff who provided excellent assistance, others noted a lack of product knowledge and inconsistent service.

Store Condition

The store's cleanliness and organization received positive remarks, but some customers reported empty shelves and a lack of stock.
  • SS
    SundayZS
    3 days ago
    5.0
    Had an awesome experience with the Geek Squad today! Huge thanks to Josh for being so patient and understanding with me. He really went above and beyond to help me out.
  • SW
    Sagi Waroczyk
    Feb 17, 2026
    5.0
    Geek squad where amazing and they knew exactly what I need. Thanks guys.
  • RZ
    Richard Zepeda
    Feb 16, 2026
    1.0
    The customer service at this Best Buy is atrocious. It’s by far the lousiest one in California. They walk around like a bunch of Zombies with no initiative to approach. The Red Head just stares at you and the Samsung girl is a disgrace to humanity
  • JB
    James B.
    Jan 30, 2026
    5.0
    Best Buy has a lot of technology and appliances, Their selection is really great, I like their TV selection which is very great, Employees were professional and were on point most of the time, And were very friendly towards me and they do a great job explaining tech to people who are not as familiar with technology, I also do like their selection with computers and laptops, Ranging from Intel to AMD laptops. Overall, I would recommend this store for anyone who is going to get any electronics.
  • EH
    Edgar Hernandez
    Jan 29, 2026
    1.0
    I'll when to buy a phone but they tell me that i have to pay a restored fee if I'll return the item . the problem is that how can i know if mach my sim card there's no way I can try put my sim car see if got signal and buy it simple . they want me to buy it out my sim car and if not works pay 45 dollar that but customer service . how In the world I'm going to buy something that I'll can not see, not try and the worse part if is in good condition . 0 of 0 I'm not recommended this plase

Frequently Asked Questions About Best Buy

What are the operating hours for Best Buy in Northridge, CA?

Best Buy Northridge is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy Northridge offer pickup and delivery services?

Yes, they offer both in-store pickup and curbside pickup services for your convenience.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
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