First Response is a mobile phone repair shop and cell phone accessory store established in Sacramento, California. Since our inception, we have grown from humble beginnings to offer a comprehensive one-stop solution for all manner of phone-related issues. We provide both new and used devices, perform repairs for any malfunction, and offer screen refurbishment services for cracked or damaged displays.
Our commitment to exceptional customer service and experience has distinguished us, enabling us to maintain the most competitive prices in Sacramento, California. As a small, family-owned business, we operate without the expensive overhead costs typical of larger competitors. Ensuring high-quality service at a lower cost with First Response.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.