Best Buy

Reviews

• LC

  Leonard Clarke

  May 6, 2026
  1.0
  I went online to check prices and in store availability of ranges. A good value model was listed as available in store. I drove across town to buy it. I managed to track down a person who was involved in appliance sales and asked him to show me the available electric ranges in stock. He lead me to the microwave oven area ?? and I said “the electric ranges appear to be back in the area we left?” (skipping the confusion) back we went and I saw the one I wanted and was advises that it wasn’t available for sale. I said it is showing online as being available in store? It was not showing in his online enquiry so I went up a few steps for a more expensive model with fewer features. A discussion ensued. I said “I am sorry, I just want to buy it, not discuss it.” Then clarification of whether I was paying by cash or credit card. I said credit card. That is rung through and I ask if anybody can help me put it in my van. He said he would have to check the warehouse. The answer came back …….. NO. I asked how to other seniors get their purchases? He advised that they have people come to help them put what they buy in their vehicles. I said “Perhaps if you could have somebody put it on a lift cart and push it to my vehicle in front of the door I might be able to shove it in myself? Not in the cards. I thanked him. Went home, and then I thought maybe Homme Hardware on Torbay Road has one. At Home Hardware? They had a sales person who helped me shove it in my van and now it is installed. Best Buy? Should be renamed. Best AVOID
• MK

  Maryna Kyrychenko

  Apr 10, 2026
  5.0
  Incredibly polite and attentive staff! Absolutely everyone I encountered in the store greeted me with a smile and offered to help. I truly enjoyed my experience here. Special thanks to Raj for helping me with placing my order!
• JE

  Jeff Eustace

  Apr 10, 2026
  5.0
  I'm very pleased with my chromebook I purchased today. Ordering online for store pickup made it simple and easy
• FS

  Fateh Sandhu

  Apr 8, 2026
  2.0
  Employees LOVE to take their time. I dont know why every interaction takes 15 minutes here
• JF

  James F

  Mar 25, 2026
  1.0
  As of recently, they stopped taking any calls to stores directly making it near impossible to see if what you need is in store as the site is literally never up to date for this particular location. This is a big issue to me as the nearest location is a 40 minute round trip with no traffic, well over an hour with traffic. If you're going to take away our ability to call the store, then at the very least have the site and stock actually updated instead of leaving people in the dark of what you have and making them drive up to an hour just to be disappointed, do better. Best buy, hence the name used to be the best place to buy tech, Now its just walmart for electronics with a better return policy.

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