Best Buy

Reviews

• SF

  subaru forester506

  4 days ago
  1.0
  Its extremely stupid that you can't call the local store. Whoever thought if this idea should be fired. When you call the "store" some random agent sitting in a call center pics up. He wasnt able to tell me if they had a phone in stock over the phone. So I asked to talk with the store. He told me they dont transfer to the store. What a terrible business model So I either drive 1.5 hours to find out myself if the phones in-stock or shop else where as apparently calling people in 2026 is done with SCREW BEST BUY
• SM

  Sarah Haley Matte

  6 days ago
  5.0
  Fantastic customer service! I came in to do a mobile phone exchange after initially being sold a phone that didn't meet my stated requirements. Ben first assisted me, and because I needed to resolve some security issues on my end, I had to return the next day. Thankfully Ben had given his colleague Nick a heads up on the situation thereby allowing for a seamless resolution. They were absolutely incredible - listened carefully to what I actually needed, resolved the exchange smoothly, and made sure I walked out with the perfect device. Huge shoutout to Ben and Nick for turning a potentially frustrating situation into an excellent experience.
• IB

  Ian Barkhouse

  Jul 10, 2026
  4.0
  I've going to best buy for years and I've had no issues whatsoever with customer service and shopping, only a single bad experience with them and it was very minor. The only negative thing I have to say is that they have a semi limited stock.
• BG

  Berthe Gallant

  Jul 4, 2026
  4.0
  It's a great supply store for home and technology, and the staff is very helpful.
• CC

  C C

  Jul 2, 2026
  1.0
  asked employee where a product was and he made me go looking for it on my own. when i finally found it, i went to pay and no one is at the cash. nevermind.

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