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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Placed an online order for pickup by a colleague who was waiting to receive the notification that it was ready. Waited 4 hours and didn't receive anything.
Contacted the online chat bot for them to tell me my order was cancelled and they can't provide any further information, they gave me a phone number to call. Called the number and went through the process of talking to their phone chat bot to try to talk to a human. Finally got to a human, confirmed yes the order was cancelled and that no notification of the cancellation was sent to me. They said that the order was cancelled because the payment method was blocked, but their test $0.10 transaction went through on the payment method and the final payment is only supposed to be charged at the actual pickup.
Waste of not only my time, but my colleagues time as well. What a joke.
Edited to respond to the senseless copy paste reply to my review. I already reached out using https://bestbuy.ca/contact-us to both the internet chat and by phone. The customer support was a joke and not at all helpful for my situation.
SB
Sue Barton
Sep 26, 2026
3.0
There is usually at least one person near the entrance to ask if there's anything they can help you with but when I went into the store I had to go looking for someone and found all five of the employees at the back just standing around the counter talking. I mean it's fine to take a break and mingle but when a customer is clearly selling or someone, don't force them to search the whole store. I left empty-handed and ordered what I wanted from Amazon.
RR
Ryan
Aug 26, 2026
1.0
Customer service leaves alot to be desired.
AG
Angela G
Aug 23, 2026
5.0
Geek Squad was very helpful recently. I very much appreciated the expertise of Colin and Dakota. Over the course of a few visits, they thoroughly answered my questions and made helpful suggestions regarding my tech requirements. They made the Geek Squad experience a great one, thanks!
What are the store hours for Best Buy Fredericton?
Best Buy Fredericton is open Monday to Saturday from 10:00 AM to 8:00 PM, Sundays from 11:00 AM to 6:00 PM, with some variations on holidays.
Where is Best Buy Fredericton located?
Best Buy Fredericton is located at 1220 Prospect St., inside Fredericton Mall, Fredericton, NB E3B3C1, Canada.
Does Best Buy Fredericton offer in-store pickup and delivery services?
Yes, Best Buy Fredericton offers in-store pickup, curbside pickup, and delivery services.
What types of products can I find at Best Buy Fredericton?
You can find computers, accessories, mobile devices, TVs, home theatre systems, video games, and various other electronics at Best Buy Fredericton.
Is there a Geek Squad for technology support at Best Buy Fredericton?
Yes, Best Buy Fredericton has in-house Geek Squad Agents for technology issues, including repairs and device protection.
What payment options are accepted at Best Buy Fredericton?
Best Buy Fredericton accepts American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Is Best Buy Fredericton wheelchair accessible?
Yes, the store has wheelchair accessible entrances and parking, but does not have a wheelchair accessible elevator.
Are there any restaurants near Best Buy Fredericton where I can eat before or after shopping?
Yes, nearby restaurants include Boston Pizza, Booster Juice, Dairy Queen Grill and Chill, KFC, STUFT Burger Bar and Poutinerie, Brass Rail Restaurant, and Bento Sushi, perfect for dining around your Best Buy visit.
Where can I find financial services near Best Buy Fredericton?
Nearby financial services include RBC Royal Bank, John Murray RBC Mortgage Specialist, RBC Insurance, Money Mart, BMO Bank of Montreal, Allstate Insurance Company Of Canada, Western Union, and TD Canada Trust ATM.
Are there other electronics or mobile stores near Best Buy Fredericton?
Yes, nearby you can find another Best Buy Canada in Fredericton Mall and Rogers telecommunications store for mobile phones and internet services.
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