Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,573 reviews
5 stars
1,553
4 stars
509
3 stars
200
2 stars
89
1 star
222
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customer service experiences varied widely, with many praising friendly and helpful staff, while others reported poor service and lack of assistance.
Product Knowledge
Several customers highlighted knowledgeable staff who provided valuable assistance, but there were also complaints about employees lacking product knowledge.
Warranty Issues
Customers expressed frustration with warranty services, particularly regarding the Geek Squad, citing long wait times and unsatisfactory resolutions.
Installation Services
Installation services received mixed reviews, with some customers praising the technicians while others reported significant issues and delays.
Pricing and Deals
Customers appreciated competitive pricing and good deals, but some experienced discrepancies in pricing and felt misled by promotional offers.
- JHJustin HerediaNov 14, 20251.0The bald manger with with a goatee and glasses, is extremely unprofessional, 3 items were hung on the wrong hook and the price was wrong and he refused to sell the item at the makes price. Best Buy clearly need to have a customer service class. Shop Amazon, Walmart, or Target before entering Best Buy Murrieta
- JEJeffrey ElkinsNov 13, 20251.0I asked for help and was told to go to the front. The employees up front were just having a conversation and ignoring me. I left my items on the register and went home. I’ll order off of Amazon. Edit: You spelled my name wrong so I know you don’t care. I’m not going to reach out to you on socials. I don’t have a Facebook or an X. I would prefer you address this here.
- CRCassandra RegaladoNov 10, 20255.0My husband just bought a laptop and some accessories tonight and I must say, the staff at this location are so helpful. Chase answered every one of my husband’s questions. He was super patient and informative. Super happy with this location.
- CECarol ElderNov 9, 20251.0Placed an order for a 50” TV on line. I was given a delivery date and time range. Waited all day for the delivery and tracking information with Rodie. Late in the day I was sent a cancellation invoice with no reason for cancelling my order and delivery. Instead of Best Buy it is now Worse Buy!
- RRRaymond RichardsOct 28, 20255.0Came into purchase a Samsung TV and was met by Charles who literally walked me through the entire store let me plug in as many televisions as I want and sold me exactly what I was looking for. Charles, Landis, David, and Andrew in the TV Department were exceptional! Thank you for the great service and for new entertainment for our family
Frequently Asked Questions About Best Buy
What products can I shop for at Best Buy in Murrieta?
You can shop for TVs, computers, appliances, and more at Best Buy Murrieta.
What are the operating hours for Best Buy in Murrieta?
Best Buy Murrieta is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Murrieta offer curbside pickup?
Yes, Best Buy Murrieta offers curbside pickup services for your convenience.
Is there wheelchair accessible entrance available at Best Buy Murrieta?
Yes, Best Buy Murrieta has a wheelchair accessible entrance to accommodate all customers.
Does this Best Buy location provide Geek Squad support and repairs?
Yes, Best Buy Murrieta offers Geek Squad support and service repairs on-site.
What payment methods are accepted at Best Buy Murrieta?
They accept debit cards and do not require cash only payments; checks are also accepted.
Can I shop inside the store or is it pickup only?
You can shop in-store at Best Buy Murrieta; they offer in-store shopping as well as curbside pickup.
What nearby stores can I visit along with Best Buy in Murrieta?
Nearby stores include Geek Squad for computer repairs and TV mounting, T-Mobile for mobile phones, and Staples for office supplies and printing services.
Are there any nearby services to help me with outdoor gear or sporting goods when visiting Best Buy?
Yes, Sportsman's Warehouse is nearby and offers outdoor gear and sporting goods, great to visit before or after your trip to Best Buy.
Which nearby places can I visit for dining or grocery shopping while in the area of Best Buy Murrieta?
Smart & Final is nearby offering grocery and bakery items, convenient for picking up snacks or supplies during your visit.