Geek Squad

4.1
27 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
715 E El Camino Real, Mountain View, CA
94040, United States

Hours

Reviews

4.1
27 reviews
5 stars
19
4 stars
1
3 stars
1
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2
1 star
4
  • JG
    John Gordon
    Oct 25, 2023
    5.0
    I'm a non-technical guy is this VERY technical valley. I had a pop-up security alert that I cautiously took seriously, and I called the "tech support" people allegedly at Microsoft. At their request, I downloaded software to share my computer's access, supposedly for diagnostic purposes. Ultimately, when the support person wanted me to login to Amazon, I got more suspicious and terminated the call. I called the legitimate Microsoft support people, and frankly, they were worthless. I took my laptop to Geek Squad (with whom I had a one-year contract after buying my computer), and an already busy-associate named Michelle Hudson took her time to confirm the scam, uninstall the software and give my computer a quick check. She also put me at ease with her calm, supportive approach. All good. Okay, you may (fairly) suggest I am naive and borderline stupid...probably some truth there. But non-techies like me learn from these events, AND we appreciate the courteous support from fine folks like Michelle.
  • BC
    Benjamin MJ Chan
    Feb 10, 2023
    5.0
    Highly efficient IPhone repair! High quality! Strongly recommended!
  • CT
    Chrissie Teo
    Aug 31, 2022
    5.0
    Called about an item gentleman who answered the phone was very nice was very thorough and had the item in stocks for us. Very helpful when we went in to purchase the item
  • DM
    Dr. Malek
    Mar 16, 2018
    5.0
    I would highly recommend trying the Geek Squad at this Best Buy in Mountain View. Precious was amazing! Super helpful and respectful. It's nice to come in with an item that doesn't work as well, and then walk out after about an hour and it's working better than ever. While at the same time having a human work with you who is happy, and passes on their happiness to you.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Mountain View provide?

Geek Squad offers tech repair, setup, and support services. You can schedule service in-store or online.

Where is Geek Squad located in Mountain View, CA?

Geek Squad is located at 715 E El Camino Real, Mountain View, CA 94040.