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Apple Del Monte

3.8
(523 reviews)

Business Details

240 Del Monte Center, Monterey, CA
93940, United States
(831) 647-4480
https://www.apple.com/retail/delmonte

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple Del Monte
240 Del Monte Center, Monterey, CA
93940, United States

Hours

Reviews

3.8
523 reviews
5 stars
291
4 stars
70
3 stars
23
2 stars
20
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being helpful and knowledgeable, while others were reported as rude and dismissive.

Wait Times

Customers frequently experienced long wait times for assistance, both for walk-ins and scheduled appointments.

Product Knowledge

Some employees demonstrated strong product knowledge and provided effective assistance, while others were criticized for lack of helpfulness.

Repair Issues

Several customers reported dissatisfaction with repair services, including delays and unresolved issues after visits.

Store Environment

The store is often crowded, which can lead to a chaotic experience for customers.
  • MR
    maiko Rz
    4 days ago
    1.0
    Muy mala experiencia con el personal de trabajo que se llama Joel le hace falta más capacitación y más profesionalismo
  • RH
    RICHARD H
    Feb 12, 2026
    1.0
    Would not honor guarantee on $90 screen protector Shop at phone store on other side of mall $20 there
  • MM
    Mary Alice Malkemus
    Feb 8, 2026
    5.0
    Helpful, knowledgeable, and kind. She even gave me a bandaid for my injured finger. Thank you!
  • DS
    Donna Stephens
    Jan 23, 2026
    5.0
    I went to the store to find a specific phone. A very nice lady helped me find exactly what I needed.
  • CB
    Carmelle Berg
    Jan 4, 2026
    1.0
    I’m a loyal apple customer and just purchased the apple iphone 17 pro .I went in looking for help on the 3rd of January around 4:30 pm and went to an associate at the front of the store who was a darker complexioned man in his mid 30’s. He told me when I asked for help with my phone case he wouldn’t look at it and said “I should be more careful” and that it was my own fault while being extremely dismissive because I had interupted him while he was talking to a different employee seemingly bothered that I, a teenager would ask him for help.

Frequently Asked Questions About Apple Del Monte

What products can I find at Apple Del Monte?

You can shop for iPhone, Mac, Apple Watch, iPad and more at Apple Del Monte. Specialists are available to assist you.

Does Apple Del Monte provide technical support?

Yes, technical support is available at the Genius Bar inside Apple Del Monte.

Brand Certified Facts from Apple Del Monte

Apple Del Monte partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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