Wet Horrible Customer Service.
I was there around 730pm
Tuesday Feb 2nd.
3 young kids not even paying attention.
2teens came in a grabbed a salesperson and bought a computer and this you sales guy runs to the corner back after the sale the other just walk by and don’t even acknowledge me. At 742p. I got upset and left. I told this young girl putting way baskets. “I guess you guys don’t want to sell computers today I really need 3 of them” she was just lost. But none of this was her fault. These young kids I guess are more interested in goofing off in the back.
I’ll take my business elsewhere where.
JJ
James
Feb 27, 2026
1.0
Had genuinely one of the worst retail store experiences here with a very rude "supervisor" who came to help me load my car, who from second 1 approached the situation with nothing but attitude and mockery. I also submitted a review from my receipt and specifically asked that management contact me, and 2 months later I have yet to hear back. And these brick and mortar stores can't figure out why people prefer shopping online.
KC
Kip Colbourne
Feb 25, 2026
5.0
Great service and advice from Bruce today. He set me up with a new desktop computer. So pleased with his professionalism and knowledge. Very happy customer 😀
XT
xkotto thirteen
Feb 14, 2026
5.0
Store Manager Matt amazingly helped me find an obscure item that wasn't in the store but in the "install bay", never would have found it without him, and he was a pleasure to engage. Perhaps my favorite retail experience ever! IMHO, good management starts at the top and shows some wise decisions, congratulations. Add another loyal customer to the ranks. Thanks Best Buy!!!
SS
Seppira
Jan 29, 2026
5.0
Rating: ⭐⭐⭐⭐⭐ 5 STARS
This was hands down my best experience at a Best Buy, thanks to Riley in the computer section(laptops). From start to finish, he was incredibly professional and very respectful of my time. Usually, you’re stuck waiting around for assistance and get the run around at best buy BUT He gave me his full attention from the start. I was genuinely impressed by how active, quick and precise he worked at the END OF A SHIFT. STRONG.. More importantly when I asked what I needed for my programming, all my quedtions Got answered in a p⁴e³rofessional and effectively communicative manner that exhibited his expert knowledge. If you need an expert whos kind, gets straight to the point—no fluff, no upselling, just expertise then ask for Riley. I don't say this lightly because usually I feel a little bit of guilt after shopping but this man and it is because of the experience he provided that i felt/ feel 1000% secure and confident in my purchase tonight! Somebody needs to promote this guy!
What are the store hours for Best Buy in Montclair?
Best Buy in Montclair is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
What types of pickup services does Best Buy Montclair offer?
Best Buy Montclair offers in-store pickup and curbside pickup services.
Does Best Buy Montclair offer Geek Squad support and services?
Yes, Best Buy Montclair provides Geek Squad support for expert advice and technical assistance.
Is Best Buy Montclair accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with disabilities.
Can I get my electronics repaired at Best Buy Montclair?
Yes, Best Buy Montclair offers service and repair support for electronics.
Does Best Buy Montclair accept debit cards or cash?
Best Buy Montclair accepts debit cards and does not require cash payments only.
Are there any nearby places where I can enjoy food after shopping at Best Buy Montclair?
Yes, several nearby dining options include HomeTown Buffet, Gen Korean Bbq House, Pizza Hut Express, Panera Bread, Starbucks, Carl's Jr., Rodrigo's Mexican Grill, and Don Jose Mexican Restaurant.
What nearby places can I visit for beauty and wellness near Best Buy Montclair?
Nearby beauty and wellness options include Lovely Nails Tanning & Spa, Signature Styling Salon, and CVS Beauty.
Where can I find nearby coffee shops when visiting Best Buy Montclair?
Nearby coffee shops include Panera Bread and Starbucks, perfect for a break before or after your visit to Best Buy.
Is there a location nearby for shipping or courier services when visiting Best Buy Montclair?
Yes, the UPS Access Point location near Best Buy Montclair offers courier and shipping services.
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