At VCA Santa Anita Animal Hospital, we help pets live long, healthy, and happy lives. We deliver the best medical care for pets and the best experience for pet owners. Located in Monrovia, our veterinarians, technicians, and pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best in preventive and healing care.
Many customers praised the compassionate and caring nature of the veterinarians and staff, particularly Dr. Najarian and Dr. Shaw.
Customer Service Issues
Several reviews highlighted poor customer service experiences, including long wait times, unhelpful receptionists, and issues with appointment scheduling.
High Costs
Numerous customers expressed concerns about the high prices for services and perceived upselling of unnecessary tests and treatments.
Mixed Experiences with Veterinarians
While some veterinarians received high praise, others were criticized for being dismissive or pressuring clients into costly diagnostics.
Friendly Staff
Overall, many customers noted the friendliness and professionalism of the staff, contributing to a positive atmosphere at the clinic.
DM
Dina McCall
Oct 17, 2025
5.0
Dr. Shaw is an outstanding caring and compassionate doctor. I’ve been taking my beloved cat Jade to Dr. Shaw since 2008. The staff is knowledgeable, kind, and treats us like family. There was a time when my cat drank poison outside and he was convulsing and would not stop. We immediately went to the nearby VCA and Dr. Shaw was in and immediately started working on him. She worked on him for hours. Dr. Shaw saved his life. Later in life, he had more health problems which were treated. My cat always knew that Dr. Shaw would make him feel better. We trusted Dr. Shaw completely. I always appreciated the phone calls after the visits. Jade developed cancer and eventually we decided to put him down. He never worried and was put down with compassion and love in October, 2025. My cat was 18 years old. We always received top notch care from Dr. Shaw. I highly recommend Dr. Andrea Shaw and the staff at VCA.
NB
Nikolai Bennett
Oct 2, 2025
2.0
Dr. Pau seemed happy to give us bad news regarding our pet and tried to pressure us into costly diagnostics before referring us to a specialist. Not recommended!
TS
Tim Swisher
Jul 7, 2025
1.0
Not dependable terrible experience
JH
Jena Holtz
Jul 2, 2025
5.0
I have been a client for many years and I can tell you that if you want the absolute best for your fur babies, you need to come here! Superb hospital with the best DVM, Dr Najarian! He is our superhero for all our "zoo's" needs. And if you want a cat whisperer, Dr. Shaw is it! Thank you for all the petcare and devotion you always give us!
JF
Jett Ferm
Jun 8, 2025
5.0
After 13.5 years of pet ownership, and six different vets, I had finally found a veterinarian and support staff I was fully satisfied with. They truly care, are open and provide all information you need. I could not recommend them, and Dr. Najarian specifically, enough.
Frequently Asked Questions About VCA Santa Anita Animal Hospital
Where is VCA Santa Anita Animal Hospital located?
VCA Santa Anita Animal Hospital is located at 245 West Duarte Road, Monrovia, CA 91016, USA.
What are the operating hours of VCA Santa Anita Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
What types of pets does VCA Santa Anita Animal Hospital care for?
They provide care for cats and dogs.
What preventative and medical services does VCA Santa Anita Animal Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, flea and tick control, vaccinations, dental care, surgery, urgent care, and more.
Is VCA Santa Anita Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA Santa Anita Animal Hospital offer any special promotions for new clients?
Yes, new clients can click on their website for a Free First Exam coupon.
How can I contact VCA Santa Anita Animal Hospital?
You can call the local phone number at +1 626-359-3281 or the main phone at +1 626-263-0509.
Are there any public transit options near VCA Santa Anita Animal Hospital?
Yes, the Monrovia Station of the Metro Gold Line is nearby, making it easy for customers to access the hospital via public transportation.
What other pet-related services are available near VCA Santa Anita Animal Hospital?
Christina's Dog Grooming, a pet groomer and pet services provider, is located nearby, which could be convenient for grooming needs before or after a veterinary visit.
What other facilities or businesses are close to VCA Santa Anita Animal Hospital that visitors might find useful?
Nearby are various businesses such as The Agency Advertising Group, Caliber Collision for auto repairs, and gyms like Sealey Strength and Whole Body Strength for fitness activities.