Business Details
About
VeterinariansVeterinary Clinics & HospitalsVCA Animal Hospitals
At VCA Santa Anita Animal Hospital, we help pets live long, healthy, and happy lives. We deliver the best medical care for pets and the best experience for pet owners. Located in Monrovia, our veterinarians, technicians, and pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best in preventive and healing care.
Location
VCA Santa Anita Animal Hospital
245 West Duarte Road, Monrovia, CA
91016, United States
Hours
Reviews
4.4
218 reviews
5 stars
169
4 stars
19
3 stars
5
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Veterinarian Quality
Dr. Najarian and Dr. Shaw received high praise for their compassionate and knowledgeable care, with many customers expressing trust in their abilities.
Customer Service
Feedback indicates a mix of experiences with staff, with some praising their friendliness and care, while others reported poor communication and unprofessional behavior.
Pricing Concerns
Numerous reviews highlighted high costs and perceived upselling of unnecessary services, leading to dissatisfaction among some customers.
Wait Times
Several customers noted long wait times for appointments, even with scheduled visits, which contributed to frustration.
Mixed Experiences
Overall, while many customers appreciated the care provided, there were significant concerns regarding service consistency and communication.
- LLLWDec 20, 20251.0DON'T TAKE YOUR PETS HERE UNLESS YOU WANT IT TO BE KILLED MY INLAWS TOOK THEIR CAT HERE BECAUSE THEY BELIEVED SHE INGESTED POISON THEY PROCEEDED TO PUMP HER STOMACH (UNNECESSARY NO POISON WAS INGESTED) WHICH CAUSED THE POOR BABY TO START VOMITING BLOOD THEY REFUNDED THE MONEY BUT DID NOT EVEN OFFER TO COVER THE CREMATION.... THIS MORNING THEY WOKE UP TO AN EMAIL SAYING SORRY WHEN YOU ARE READY WE WILL HELP YOU ADOPT A NEW KITTY I'M SORRY BUT THIS IS UNACCEPTABLE... I PERSONALLY TAKE MY FUR BABIES TO TEMPLE CITY ANIMAL HOSPITAL THEY ARE VERY PROFESSIONAL, CARING, AND VERY REASONABLY PRICED..... IF THIS WAS MY KITTY I'D BE CONTACTING A LAWYER
- JNJames NguyenDec 1, 20252.0Coming here has always meant a wait and a high bill. The receptionist are not welcoming. They will allow you to wait in your car but the receptionist are not helpful in setting this up.
- MTMatthew T.Nov 26, 20255.0Dr. Najarian is an amazing vet who is thoughtful and caring. Highly recommended! He has taken great care of Buddy
- RRRodrigo Von R.Nov 25, 20251.0After my Frenchie started having spasms and couldn’t walk, I brought him here because our regular vet in Duarte wasn’t available. The front desk staff were decent, but the female vet immediately pushed for surgery and a bunch of expensive procedures that my dog didn’t even need. She wouldn’t come back to the room to talk to us directly instead, she sent an assistant in with paperwork and prices, even after we asked how much it would cost to put him down (just to see how far they’d go). The next day, I took my Frenchie to our regular vet, and guess what? He was fine. No surgery. No X-rays. Just pain meds. Turns out he had a sprained back leg and couldn’t put weight on it that’s it. So yeah, VCA Animal Hospital read between these 🖐 lines. You’re more focused on the bill than the animals. Money hungry, plain and simple.
- DDDinaOct 17, 20255.0Dr. Shaw is an outstanding caring and compassionate doctor. I’ve been taking my beloved cat Jade to Dr. Shaw since 2008. The staff is knowledgeable, kind, and treats us like family. There was a time when my cat drank poison outside and he was convulsing and would not stop. We immediately went to the nearby VCA and Dr. Shaw was in and immediately started working on him. She worked on him for hours. Dr. Shaw saved his life. Later in life, he had more health problems which were treated. My cat always knew that Dr. Shaw would make him feel better. We trusted Dr. Shaw completely. I always appreciated the phone calls after the visits. Jade developed cancer and eventually we decided to put him down. He never worried and was put down with compassion and love in October, 2025. My cat was 18 years old. We always received top notch care from Dr. Shaw. I highly recommend Dr. Andrea Shaw and the staff at VCA.
Frequently Asked Questions About VCA Santa Anita Animal Hospital
Where is VCA Santa Anita Animal Hospital located?
VCA Santa Anita Animal Hospital is located at 245 West Duarte Road, Monrovia, CA 91016, USA.
What are the operating hours of VCA Santa Anita Animal Hospital?
The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
What types of pets does VCA Santa Anita Animal Hospital care for?
They provide care for cats and dogs.
What preventative and medical services does VCA Santa Anita Animal Hospital offer?
Services include advanced care, allergy relief, diabetes treatment, diagnostics, nutrition, flea and tick control, vaccinations, dental care, surgery, urgent care, and more.
Is VCA Santa Anita Animal Hospital accredited by any professional association?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Does VCA Santa Anita Animal Hospital offer any special promotions for new clients?
Yes, new clients can click on their website for a Free First Exam coupon.
How can I contact VCA Santa Anita Animal Hospital?
You can call the local phone number at +1 626-359-3281 or the main phone at +1 626-263-0509.
Are there any public transit options near VCA Santa Anita Animal Hospital?
Yes, the Monrovia Station of the Metro Gold Line is nearby, making it easy for customers to access the hospital via public transportation.
What other pet-related services are available near VCA Santa Anita Animal Hospital?
Christina's Dog Grooming, a pet groomer and pet services provider, is located nearby, which could be convenient for grooming needs before or after a veterinary visit.
What other facilities or businesses are close to VCA Santa Anita Animal Hospital that visitors might find useful?
Nearby are various businesses such as The Agency Advertising Group, Caliber Collision for auto repairs, and gyms like Sealey Strength and Whole Body Strength for fitness activities.