VCA Santa Anita Animal Hospital

4.5
214 reviews

About

VeterinariansVeterinary Clinics & Hospitals
At VCA Santa Anita Animal Hospital, we help pets live long, healthy, and happy lives. We deliver the best medical care for pets and the best experience for pet owners. Located in Monrovia, our veterinarians, technicians, and pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medicines ensures that our patients receive the best in preventive and healing care.

Location

VCA Santa Anita Animal Hospital
245 West Duarte Road, Monrovia, CA
91016, United States

Hours

Reviews

4.5
214 reviews
5 stars
168
4 stars
19
3 stars
5
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the compassionate and caring nature of the veterinarians and staff, particularly Dr. Najarian and Dr. Shaw.

Customer Service Issues

Several reviews highlighted poor customer service experiences, including long wait times, unhelpful receptionists, and issues with appointment scheduling.

High Costs

Numerous customers expressed concerns about the high prices for services and perceived upselling of unnecessary tests and treatments.

Mixed Experiences with Veterinarians

While some veterinarians received high praise, others were criticized for being dismissive or pressuring clients into costly diagnostics.

Friendly Staff

Overall, many customers noted the friendliness and professionalism of the staff, contributing to a positive atmosphere at the clinic.
  • DM
    Dina McCall
    Oct 17, 2025
    5.0
    Dr. Shaw is an outstanding caring and compassionate doctor. I’ve been taking my beloved cat Jade to Dr. Shaw since 2008. The staff is knowledgeable, kind, and treats us like family. There was a time when my cat drank poison outside and he was convulsing and would not stop. We immediately went to the nearby VCA and Dr. Shaw was in and immediately started working on him. She worked on him for hours. Dr. Shaw saved his life. Later in life, he had more health problems which were treated. My cat always knew that Dr. Shaw would make him feel better. We trusted Dr. Shaw completely. I always appreciated the phone calls after the visits. Jade developed cancer and eventually we decided to put him down. He never worried and was put down with compassion and love in October, 2025. My cat was 18 years old. We always received top notch care from Dr. Shaw. I highly recommend Dr. Andrea Shaw and the staff at VCA.
  • NB
    Nikolai Bennett
    Oct 2, 2025
    2.0
    Dr. Pau seemed happy to give us bad news regarding our pet and tried to pressure us into costly diagnostics before referring us to a specialist. Not recommended!
  • TS
    Tim Swisher
    Jul 7, 2025
    1.0
    Not dependable terrible experience
  • JH
    Jena Holtz
    Jul 2, 2025
    5.0
    I have been a client for many years and I can tell you that if you want the absolute best for your fur babies, you need to come here! Superb hospital with the best DVM, Dr Najarian! He is our superhero for all our "zoo's" needs. And if you want a cat whisperer, Dr. Shaw is it! Thank you for all the petcare and devotion you always give us!
  • JF
    Jett Ferm
    Jun 8, 2025
    5.0
    After 13.5 years of pet ownership, and six different vets, I had finally found a veterinarian and support staff I was fully satisfied with. They truly care, are open and provide all information you need. I could not recommend them, and Dr. Najarian specifically, enough.

Frequently Asked Questions About VCA Santa Anita Animal Hospital

Where is VCA Santa Anita Animal Hospital located?

VCA Santa Anita Animal Hospital is located at 245 West Duarte Road, Monrovia, CA 91016, USA.

What are the operating hours of VCA Santa Anita Animal Hospital?

The hospital is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.