Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Modesto, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
681 reviews
5 stars
550
4 stars
48
3 stars
12
2 stars9
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for rudeness and lack of knowledge.
Staff Competence
Several customers highlighted specific employees, like Taivon and Lupita, for their exceptional service, while others noted issues with staff being unhelpful or misinformed.
Store Environment
Customers reported a lack of welcoming atmosphere and understaffing, leading to long wait times and poor service experiences.
Sales Practices
Concerns were raised about aggressive sales tactics, including pressure to purchase additional accessories and unclear billing practices.
- FGFelix GaxiolaJan 4, 20261.0Nada recomendado. Esto es no es Verizon, esta es una tienda que vende celulares y servicios de telefoníar, PUNTO IMPORTANTE que no te advierten antes de venderte algo.. La verdadera tienda de Verizon está en 3801 Pelandale. Quise reasignar mis números de teléfono a mis equipos y me iban a cargar el servicio de activación, GRATIS en la tienda de Verizon. Cuando realizas compras te van a cargar un concepto "Set Up and Go Service Smartphone" for $39.99, algo que no sucede en Verizon y que aquí no es reembolsable. Otro cargo por pagar es de $10 por un concepto de "Remaining Phone Balance", aunque no tengas balances por pagar, o aunque sea una linea secundaria que no tiene dispositivo asignado, algo ilógico. El personal dijo que eran cargos automáticos, y no pueden hacer nada, así que mejor evita problemas, y no vayas a esta tienda.
- GKGenghis KhanDec 15, 20251.0Not very welcoming people. Made us wait resolving an issue while understaffed.
- JPJordan PotterNov 7, 20251.0This place is such a dump. I've been there two days in a row, never even greeted once. Understaffed, poor service.
- RGRafael GonzalezNov 2, 20255.0The guys here were great
- MFMichael FreeseOct 30, 20255.0Everyone was very helpful at the Verizon store on McHenry Avenue in Modesto, California
Frequently Asked Questions About Verizon
What products does Verizon at 3025 Mchenry Ave in Modesto offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon at 3025 Mchenry Ave in Modesto?
The store is open Monday through Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 7 PM.
Does Verizon at Modesto offer in-store pickup?
Yes, this location offers in-store pickup services.
What payment options are accepted at the Verizon store in Modesto?
Payment options include American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands are available at the Verizon Authorized Retailer in Modesto?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands such as Casemate and Otterbox.
Can customers recycle electronics at Verizon in Modesto?
Yes, Verizon offers electronics recycling services.
What languages are supported at the Verizon store in Modesto?
The store supports English and Spanish languages for customer service.
How can I schedule an appointment or manage my account with Verizon in Modesto?
You can use the My Verizon app or visit https://m.vzw.com/naR38wFT?locationcode=X826701 to schedule appointments or manage your account.
Are there any nearby places to get coffee before or after visiting Verizon in Modesto?
Yes, Caffe Amore and Quickly are nearby coffee shops where you can enjoy a drink before or after your visit to Verizon.
What nearby health and beauty services are available near Verizon in Modesto?
Nearby services include Overflow Skincare Spa, Narcissus Hair & Beauty Supply Center, and Modesto Dermatology & Skin Cancer for beauty and medical skincare needs.
Are there transport or banking facilities near Verizon in Modesto?
Nearby you can find PNC bank and various retail stores, helping customers with banking needs or shopping conveniently during their visit.