Overall, customer service experiences varied, with some customers praising helpful and knowledgeable staff, while others reported issues with phone support and rude representatives.
Product Availability
Customers appreciated the availability of products in-store, especially during peak shopping times, but some expressed disappointment with the selection and stock discrepancies.
Efficiency
Many reviews highlighted quick service and efficient checkout processes, with customers often being in and out of the store in a short amount of time.
Store Environment
The store was frequently described as clean and well-organized, contributing to a positive shopping experience.
ZZ
ZoomZoom
2 days ago
4.0
My husband and I went to buy a TV. It was a good experience because the women who helped us in that department were knowledgeable about the tv. They were very helpful and nice people too.
TT
Time Traveler
4 days ago
5.0
Overall I like Best Buy, they have many items other retailers don’t. The front desk associate that welcomes you didn’t have good knowledge of the product I was looking for, she sent me to the wrong area. Not big deal. But I was in a hurry and needed precise information. Good deals in many items too!
SC
Suzanne Carvalho
Feb 9, 2026
1.0
didn't receive product, can't get around AI agent, when you finally do you speak to a customer service center and can't get store directly. Do not buy from them!
KL
Kristen Lemburg
Feb 6, 2026
1.0
Worst customer service and failure to take care of the customer! Bought a new fridge a few weeks ago and it has malfunctioned since receiving it- we have been going circles with the warranty and repair depts to get assistance for over 2 weeks now and still not receiving help or assistance and now I am stuck with a faulty fridge even after paying for extra warranties. I was informed if they found something it could be exchanged and now that it’s confirmed they won’t exchange it out because the soonest they could get out to see it was after the 15 day window- even with a voicemail indicating otherwise. I would have gladly paid the extra $500 Lowe’s was charging for the same fridge because at least they know how to take care of their customers and back their product when there is a confirmed problem.
CD
Cori Diaz
Jan 25, 2026
1.0
I called the phone number that so I could recycle my TV which was 46 inches. I am in California and customer service said to just bring it down. The customer service desk on disk road told me they only accept 43 inches or less. I called the customer service again and let them know what was going on and they said they couldn't turn me away. So I went back inside and talked to the supervisor James and he saw that my leg was broken and that I already had brought it back in the store and he told me it was OK. Usually they only take 43 or less. So if you have questions go to the store directly first and take names.
What types of products can I find at Best Buy in Modesto?
You can shop for TVs, computers, appliances, cameras, and more at Best Buy in Modesto.
What are the store hours for Best Buy on weekends?
Best Buy is open from 10:00 AM to 9:00 PM on Saturdays and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy Modesto offer curbside pickup?
Yes, Best Buy Modesto provides curbside pickup services for customer convenience.
Can I get same day delivery from Best Buy Modesto?
Yes, same day delivery is available at Best Buy Modesto.
Does Best Buy Modesto provide Geek Squad support or repair services?
Yes, Geek Squad support and repair services are available at Best Buy Modesto.
What payment methods are accepted at Best Buy Modesto?
Best Buy Modesto accepts credit cards, debit cards, mobile NFC payments, and does not require cash only payments.
Where is Best Buy Modesto located?
Best Buy Modesto is located at 3900 Sisk Rd, Ste B, Modesto, CA 95356, USA.
What nearby stores can I visit for furniture shopping near Best Buy Modesto?
Nearby furniture stores include Lovesac, Ashley, and Mattress Firm Modesto II, which offer a variety of home furniture and mattresses.
Are there any nearby services for phone or electronics repair near Best Buy Modesto?
Yes, Geek Squad and AT&T stores are close by, providing additional mobile phone and electronics repair and accessories.
What nearby places can I visit for other shopping or services when I come to Best Buy Modesto?
Nearby options include Michaels Stores for arts and crafts, PetSmart for pet supplies, and Target for department store shopping, offering a variety of retail choices after your visit to Best Buy.
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