Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,373 reviews
5 stars
1,312
4 stars
513
3 stars
226
2 stars
97
1 star
225
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or dismissive.
Product Availability
Customers appreciated the variety of products available, but there were complaints about items being out of stock or not properly prepared for pickup.
Return Policy
The return policy received significant criticism, with many customers expressing frustration over the 14-day limit and lack of flexibility.
Staffing Issues
Several reviews mentioned understaffing and long wait times for assistance, leading to customer dissatisfaction.
Positive Experiences
Despite the negatives, there were numerous positive experiences highlighted, particularly with knowledgeable and friendly staff who went above and beyond.
- DDDiana6 days ago5.0Not bad!
- RMRick MccarthyNov 3, 20254.0A staff was very professional, but the repair section is understaffed.
- RGRyan GeeOct 17, 20255.0Honestly I miss Radioshack but Best Buy is doing a decent job of carrying the torch, needed some random TV power cables and they had them, saved me forcing a client to wait til Amazon get it to me.
- CRCaleb RSep 25, 20255.0Nice people at geek squad thanks so much I know you have a hard job respect
- SWSilent WhispersSep 13, 20255.0My visit today was exceptional because of the service provided by Anton going above and beyond to find exactly what I was looking for. I had been searching for these speakers for a while, and finally was able to purchase them. I work in customer service and was very happy to see workers such as Anton who prioritize customer satisfaction as much as I do. I can’t thank him enough for his devotion to helping people.
Frequently Asked Questions About Best Buy
What is the address and location of Best Buy in Mission Viejo?
Best Buy is located at 25422 El Paseo, Mission Viejo, CA 92691, United States.
What are the regular business hours of Best Buy in Mission Viejo?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What types of products can I find at Best Buy in Mission Viejo?
You can shop for TVs, computers, appliances, cameras, home electronics, music, video games, and more at Best Buy.
Does Best Buy in Mission Viejo offer pickup and delivery services?
Yes, Best Buy offers both in-store pickup and curbside pickup services.
Is the Best Buy store in Mission Viejo wheelchair accessible?
Yes, it has a wheelchair-accessible entrance to accommodate all customers.
What payment methods are accepted at Best Buy Mission Viejo?
Best Buy accepts debit cards and checks and does not require cash only payments.
Does Best Buy Mission Viejo provide repair and Geek Squad support services?
Yes, the store offers service repair and Geek Squad support for your electronics.
Are appointments required for services at Best Buy Mission Viejo?
No, appointments are not required; you can visit the store at your convenience during business hours.
What nearby places of interest can I visit before or after shopping at Best Buy Mission Viejo?
You can visit nearby stores like Michaels Stores for arts and crafts, Toys "R" US for toys, or buybuy BABY for baby gear. Professionals like Performance Health Medical Group offer family practice and physical therapy services nearby as well.
How can nearby services like UPS Access Point location and Verizon Wireless complement my visit to Best Buy Mission Viejo?
The UPS Access Point location nearby provides convenient shipping and courier services, and Verizon Wireless offers mobile phone products and support, making it easy to handle multiple errands in one area.
Is there a salon or spa close to Best Buy in Mission Viejo where I can relax?
Yes, FOR MEN Salon | Spa offers hair salon and spa services nearby where you can relax before or after your shopping trip.