Worst applicance installation experience I have ever had. I normally buy from Lowe's or Home Dept and I should have. I bought an LG refrigerator that is over $3k they installed the wrong water line that LG doesn't recommend as it makes the ice taste horrible. I have called Best Buy to have them come out and re-install the correct water line, they refused as they stated the system doesn’t allow them too, I escalated the call to a supervisor who also was useless and stated sorry but not sorry the water line is now used we can't help you.... this is the most insane thing I have ever heard. You install the wrong part and then won't fix it. I highly recommend if you are looking for appliances you don't buy from Best Buy your better off at Lowe's or Home Depot at least their customer service will resolve the problem.
EE
Ev
4 days ago
1.0
Issued refund for the wrong item and then at most would only give me a gift card for store credit instead of actually rectifying their mistake
DD
DWW
Feb 27, 2026
5.0
Staff are very friendly and helpful.
TW
Tim W
Feb 24, 2026
3.0
I wasn’t impressed with this location sadly. All three items marked on display for clearance weren’t available.
HD
Hind Deaf
Feb 7, 2026
5.0
Richard And Wassim were very welcoming, patient and so helpful to choose a TV that get connected with my hearing aids.
Thank you Wassim and Richard
What is the address and location of Best Buy in Mission Viejo?
Best Buy is located at 25422 El Paseo, Mission Viejo, CA 92691, United States.
What are the regular business hours of Best Buy in Mission Viejo?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What types of products can I find at Best Buy in Mission Viejo?
You can shop for TVs, computers, appliances, cameras, home electronics, music, video games, and more at Best Buy.
Does Best Buy in Mission Viejo offer pickup and delivery services?
Yes, Best Buy offers both in-store pickup and curbside pickup services.
Is the Best Buy store in Mission Viejo wheelchair accessible?
Yes, it has a wheelchair-accessible entrance to accommodate all customers.
What payment methods are accepted at Best Buy Mission Viejo?
Best Buy accepts debit cards and checks and does not require cash only payments.
Does Best Buy Mission Viejo provide repair and Geek Squad support services?
Yes, the store offers service repair and Geek Squad support for your electronics.
Are appointments required for services at Best Buy Mission Viejo?
No, appointments are not required; you can visit the store at your convenience during business hours.
What nearby places of interest can I visit before or after shopping at Best Buy Mission Viejo?
You can visit nearby stores like Michaels Stores for arts and crafts, Toys "R" US for toys, or buybuy BABY for baby gear. Professionals like Performance Health Medical Group offer family practice and physical therapy services nearby as well.
How can nearby services like UPS Access Point location and Verizon Wireless complement my visit to Best Buy Mission Viejo?
The UPS Access Point location nearby provides convenient shipping and courier services, and Verizon Wireless offers mobile phone products and support, making it easy to handle multiple errands in one area.
Is there a salon or spa close to Best Buy in Mission Viejo where I can relax?
Yes, FOR MEN Salon | Spa offers hair salon and spa services nearby where you can relax before or after your shopping trip.
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