Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Mira Loma for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.3
250 reviews
5 stars
123
4 stars
15
3 stars
18
2 stars
14
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rudeness and lack of assistance from staff.
Staff Knowledge
Several reviews highlighted a lack of knowledge among employees regarding promotions and technical issues.
Positive Experiences
Some customers praised specific employees for their helpfulness and efficiency, indicating that positive experiences do occur.
Long Wait Times
Numerous reviews mentioned long wait times for service, leading to frustration among customers.
Store Management
Feedback indicated issues with store management, including unprofessional behavior and inadequate support for staff.
- MBMike ButtlerDec 19, 20251.0Don't waste your time. They only seem to cater to a select crowd. The mgr said she isn't there to help. Why she didn't great me or the other brown skin patrons. But was clear to warmly great and help others. I was skipped 2 times and only wanted to know was there a service outage because not the first time verizon towers were down.. but manager never asked what i came for. I was " next"for 15 minutes. I watched employees stand and ignore the Latino family and myself and choose not to all why we were there or if it was a simple question. But as a mother person walked in she took phone call from someone s hand and helped thier dad determine they were at the wrong location and asked another what was wrong why he came in with aapple box.. but knowing i was upset for being ignored she continued to state he had appr but he had not completed the log in. Photo of employee chatting away after relieving mgr for break and was told 2 in wait when there was 4..opp she helped the white customers so only 2 left.. never approached us or asked what the nature of visit. Mgr told employee to ignore me waiting in corner. I left the store unresolved- they win..8 years of service and changing service because of 1 location..poor communication and poor customer service.. favoritism...
- RCRACHEL CHANDec 15, 20251.0Ridiculous and terrible service that they will remove you from the checkin list and no staff will reach out to you and after you waited for 50 min. Avoid this place at all cost and they just want to sell you stuff while you just want to drop off the device
- NEN EdgemonNov 9, 20255.0Good customer service
- ZZZayaSVill ZSVOct 13, 20255.0Erick castaneda is the only reason I’m coming back to this Verizon he’s the only reason I am with Verizon so awesome so fast so easy so efficient so friendly I was in and out very quick and he is the awesome as Verizon guy I ever met and I’m proud to be a Verizon member because of Eric Castaneda
- SSSoyolzul sainbilegOct 9, 20251.0I went to the this location today and tried to trade in current phone and get the new phone. Person called Stella checked in me and I was waiting for over 1 hour and finally someone came and said there is no phone in stock and needs to ship it over 3 weeks. They are slow and don’t know their job. Only 2 people helping 2 customers over 1 hour. Even there are so many employees hanging around, doing nothing. So unprofessional and waste of time.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon Mira Loma location?
The Verizon store in Mira Loma is open from 10:00 AM to 8:00 PM Monday through Saturday, and 10:00 AM to 6:00 PM on Sundays.
What products and brands does Verizon Mira Loma offer?
The store offers smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, as well as FIOS, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment to visit the Verizon store in Mira Loma?
Yes, you can schedule an in-store appointment online for a convenient visit to the Verizon Mira Loma location.
What delivery and pickup options are available for online orders?
Online orders can be picked up in store, shipped with free 2-day shipping, collected from express lockers, or delivered the same day where available.
What payment methods does Verizon Mira Loma accept?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
Which wireless and internet plans are available at this Verizon location?
The store offers mobile plans, wireless internet plans, voice plans, and FIOS internet plans.
Does Verizon Mira Loma offer repair services for devices?
No, the Verizon store in Mira Loma does not offer repair services for devices.
Which nearby dining options can I visit before or after shopping at Verizon?
Nearby dining options include Chipotle Mexican Grill, Johnny Carino's Italian Grill, and Taco Bell, perfect for a meal before or after your visit.
Are there fitness or wellness centers near Verizon in Mira Loma?
Yes, Orangetheory Fitness Eastvale and The Joint Chiropractic are nearby, so you can combine wellness activities with your Verizon visit.
What nearby locations offer convenient services for Verizon customers?
Bank of America branches and ATMs, UPS Alliance Shipping Partner, Amazon Locker - Lewe, and Staples are close by, offering banking, shipping, and office supply services.