Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
4,193 reviews
5 stars
2,212
4 stars
1,132
3 stars
416
2 stars
149
1 star
284
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported long wait times and unhelpful interactions.
Product Availability
Customers expressed frustration over limited stock and inventory issues, particularly for popular items like graphics cards.
Store Experience
The store environment is generally clean and organized, but some customers noted it felt understaffed and had long checkout lines.
Installation Services
Installation services received negative feedback due to multiple failed appointments and poor communication regarding refunds.
Return Policy
Customers criticized the strict return policy, particularly the short return window and complications with returns.
- JOJ.E. O'ConnorJan 2, 20261.0Don't buy products from Best Buy: buy them directly from the manufacturer. I bought a computer through the Best Buy website, and when I contacted Best Buy because the laptop wasn't working correctly, I was referred to an out-of-state seller. Go directly to the source to buy so that all service and maintenance issues and procedures are clear before you buy.
- LLLuisDec 29, 20251.0Impossible to get a hold of an employee to help us showing a product we are buying almost on the spot.
- NNNaga Raju NarayanaswamyDec 28, 20255.0Only electronic store (physical) where we can browse stuffs. Has a google, meta store employees. Plenty of tablets, phones and laptops/Chromebooks present. Friendly staff.
- CWClarisa WycoffDec 25, 20255.0Best buy has been great! The place we people there will go out of their way to help you out.
- MMMarkDec 14, 20255.0I had an older laptop die while using it. Juan from the Geek Squad was able to diagnose the failure and located a new power supply. I'm up and running. This was a walk-in service. Store is very clean and organized, employees very friendly and helpful.
Frequently Asked Questions About Best Buy
What types of products can I find at Best Buy in Milpitas?
At Best Buy Milpitas, you can shop for TVs, computers, appliances, cameras, home electronics, and more.
What are the store hours for Best Buy Milpitas?
Best Buy Milpitas is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Milpitas offer curbside pickup?
Yes, Best Buy Milpitas offers curbside pickup services to customers.
Can I get Geek Squad support at this Best Buy location?
Yes, this Best Buy offers Geek Squad support for expert advice and services.
Is Best Buy Milpitas accessible for customers using wheelchairs?
Yes, this location has a wheelchair accessible entrance.
What payment methods are accepted at Best Buy Milpitas?
Best Buy Milpitas accepts debit cards and paychecks, and does not require cash-only transactions.
Are there recycling options for electronics at Best Buy Milpitas?
Yes, the store provides electronics recycling services.
What nearby stores can I visit along with Best Buy for home and furniture needs?
Near Best Buy Milpitas, you can visit Ramos Furniture, Furniture City Plus, and Mancini's Sleepworld for furniture and home improvement products.
What dining options are available near Best Buy Milpitas?
Nearby dining options include McDonald's, Taco Bell, In-N-Out Burger, Starbucks, TOGO'S Sandwiches, Mirch Masala, and Ramen 101.
Are there any nearby pet services or stores if I want to shop or visit after Best Buy?
Yes, near Best Buy Milpitas, you will find PetSmart, Banfield Pet Hospital, PetsVet Veterinary Hospital, and Milpitas Pet Clinic for pet supplies and care.