Best Buy

Reviews

• TP

  Thaddeus philyaw

  4 days ago
  3.0
  I really don't like to give bad reviews so I'm just going to keep it at 3:00 but I went in there with a simple question about a new computer that I bought and they sent me to geek squad and charge me because all I have to do was reset my settings because they were out of date that's why my computer doesn't like you I was happy with that
• AD

  Alicia Dambrosio

  Apr 3, 2026
  5.0
  Geek squad Ray Dequina. Was very nice and helped me with my dash cam . Also the greeter was helpful too.
• MM

  Marc R. Mowery

  Mar 31, 2026
  5.0
  Blew my mind at how much has changed and what Best Buy offers these days. I didn't realize. They have all the latest tech supplies plus much more. Friendly and knowledgeab staff.
• CL

  CHAONAN LIU

  Mar 21, 2026
  1.0
  I ordered a gaming laptop from the Best Buy website on January 29, with an expected delivery date of February 10. However, it was marked as delivered on February 6 at approximately 1:00 PM, five days earlier than scheduled. Later that same afternoon, around 3:00 PM, the delivery driver returned and took the package from my doorstep. As a result, I never received the laptop. I contacted Best Buy and waited for the outcome of their investigation. I was later informed that they could not provide a reshipment or refund and was advised to contact local law enforcement and my bank. I filed a police report, and the police recommended that I continue pursuing the matter directly with Best Buy. As a consumer, I am deeply disappointed with how this situation has been handled and expect a reasonable resolution. I am requesting a refund or replacement, as the issue occurred during the delivery process arranged by Best Buy!
• LR

  Lauren Richard

  Mar 13, 2026
  5.0
  the guy was by himself this morning and totally rocked it!! even though he was stressed, he was letting everyone know how long the wait would be yet somehow got things out faster than expected! I will definitely be coming back.