Many customers praised the friendly and helpful staff, although some reported poor experiences with Geek Squad.
Product Availability
Several reviews mentioned limited stock and selection, with some customers expressing frustration over unavailable items.
Pricing Concerns
Customers frequently noted that prices were higher than competitors, leading to dissatisfaction with value.
Store Condition
The store was generally described as clean and well-organized, but some found it too small with limited options.
JR
Jose Rodriguez
3 days ago
1.0
I left a 1 cuz there’s no option for 0!!! They scheduled me a home repair for my tv. They came and had to order a part. It came in and they scheduled a repair visit and never showed up. Then they rescheduled for today and I told them I would be in the Bay Area for my birthday so if I’m going to cut my trip short they NEED to be here. They weren’t! I been on hold for hours now trying to find out what’s going on. First they transfer me to billing who takes all my information before she tells me she’s only billing department. Then they transfer me to Geek Squad who never answers. I had my wife who was in the area walk in there to see how busy they are and not one single geek squad agent was helping a customer or on the phone. I left my birthday trip early for this BS. I called to speak to a manager and they hung on on me. I was not yelling or spoke angrily at all. My next call is to their corporate office then an attorney for the inconvenience of leaving my trip early! I DO NOT Recommend Best Buy in Merced at all! They refuse to honor their warranties so don’t buy one.Their 70” Insignia TVs are defective!
HM
Hector Mota
Jan 5, 2026
5.0
Good products and excellent customer service.
DF
D F
Jan 3, 2026
5.0
Great service in and out they always have deals management is excellent
DM
Dario Machado
Dec 24, 2025
4.0
Good for general electronics but not small hobbyist iems
XP
Xochitl Perez
Dec 5, 2025
1.0
Hola e tenido una muy mala experiencia con best buy tengo desde el 18 de noviembre que he ido a asu esteblesimiento y nadie me puede ayudar con un celular que se descompuso tengo la garantia de dos años .primero me dijeron que mi cuenta estab mal y no reflejaba el cellular tu be que esperar 10 días para un mi cuenta se restableciera able fuimos a tra vez y medijeron que ablara directo ala aseguranza y able allí y me contestaro tarde una hora y media con ellos y me colgaron able otra vez otra dos horas y nada siempre me cuelgan ahora diganme quien me puede ayudar ,en realidad estoy muy frustrada por que por eso agarre la aseguranza para no tener preocupaciones .
Best Buy is located at 3125 R Street, Merced, CA 95348.
What are the operating hours of Best Buy in Merced?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Merced offer curbside pickup?
No, Best Buy in Merced does not offer curbside pickup.
Can customers get electronics recycling services at Best Buy in Merced?
Yes, Best Buy in Merced provides electronics recycling services.
Do I need an appointment to shop or get services at Best Buy in Merced?
No, appointments are not required to shop or receive services at Best Buy in Merced.
What types of products can I find at Best Buy in Merced?
You can shop TVs, computers, appliances, and more at Best Buy in Merced, with expert advice and Geek Squad support available.
What nearby stores can I visit along with Best Buy at 3125 R Street?
Nearby stores include Planet Fitness for gym activities, Dollar Tree for discount shopping, and Ross Dress for Less for clothing and department store options.
Are there places near Best Buy where I can eat before or after shopping?
Yes, you can visit nearby restaurants such as Taqueria El Huarache, Chipotle Mexican Grill, and Frutas Express for a variety of dining options.
If I need computer or phone repair, where near Best Buy can I go?
Geek Squad and T-Mobile stores near Best Buy offer IT service, computer repair, and mobile phone support.
How can nearby transit or fuel stations help me when visiting Best Buy?
Nearby gas stations such as 7-Eleven, 76, and Corner Store provide convenient fuel and snacks, helping customers easily access Best Buy during their visit.