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Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,566 reviews
5 stars
860
4 stars
365
3 stars
163
2 stars
51
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude or unprofessional behavior, particularly from Geek Squad.
Pricing Issues
Many customers expressed dissatisfaction with high prices and lack of price matching, leading to frustration over perceived overpricing compared to competitors.
Product Availability
Several reviews noted issues with product availability, including being out of stock on popular items, which disappointed customers.
Store Size and Selection
The store was frequently described as small with limited inventory, which affected customer satisfaction regarding product selection.
Positive Experiences
Despite the criticisms, many customers shared positive experiences, highlighting helpful staff, quick service, and successful problem resolutions.
- RWRichard Wetzel2 days ago5.0Every thing I could not do online! The Outstand customer team was at the front,...no searching for help.. I gave them my questions,..went right to the products and gave advice. Example ;.. I had purchased a 64" Smart TV,..put it away till now,...had no idea the power up button was so small and had A Store Representative turn one similar on and on with afloor model! WOW! Needed a special multiple angles to mount it in a special studio application. Great selection,..oh wait!,..went to check out,...it was," open box " Discounted! No wait, " HereYaGo!"...Quality and Service! Rare ....Thanks to all,!!!
- MMmayra madrid3 days ago5.0I really like this store customer service is great and the insurance they offer you is great.!
- TTTonyNov 12, 20251.0bad service and incompetence
- CTChai ternOct 30, 20251.0The store prices are overpriced they never price match nothing. All their products are marked up %50 or more! For example they carry a amd ryzen 7 78003dx that cpu is selling for $350 or less literilly everywhere but best buy. Bestbuy has it priced at $414.00 i see why bestbuy went out of business several time in my city and idk why they keep coming back when literilly noone goes there because of the over priced products you can get anywhere else for %50 cheaper. Crap business, crap prices, bring microcenter why the hell does best buy even exsist in my city
- KPKirk PritchardOct 12, 20251.0I wanted to know the price of an iPhone battery replacement so I called the number. Took me a minute to reach an actual human. I was on hold for 10 minutes and still couldn’t get a direct answer. I was transferred to someone else who put me on hold for another 5 minutes. The agent on the phone didn’t want to answer my question and was extremely rude. Still don’t know how much it would cost to replace a battery which should be a very simple question to answer. EDIT: Finally got an answer to my question. I made an appointment to have my battery replaced. Wasted my time and gas traveling to the store only to be told that I would have to leave my phone till the next day. If the website would have said that from the beginning then I never even would have went. Geek Squad is a joke of a service.
Frequently Asked Questions About Best Buy
Where is Best Buy located in Merced?
Best Buy is located at 3125 R Street, Merced, CA 95348.
What are the operating hours of Best Buy in Merced?
Best Buy is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does Best Buy in Merced offer curbside pickup?
No, Best Buy in Merced does not offer curbside pickup.
Can customers get electronics recycling services at Best Buy in Merced?
Yes, Best Buy in Merced provides electronics recycling services.
Do I need an appointment to shop or get services at Best Buy in Merced?
No, appointments are not required to shop or receive services at Best Buy in Merced.
What types of products can I find at Best Buy in Merced?
You can shop TVs, computers, appliances, and more at Best Buy in Merced, with expert advice and Geek Squad support available.
What nearby stores can I visit along with Best Buy at 3125 R Street?
Nearby stores include Planet Fitness for gym activities, Dollar Tree for discount shopping, and Ross Dress for Less for clothing and department store options.
Are there places near Best Buy where I can eat before or after shopping?
Yes, you can visit nearby restaurants such as Taqueria El Huarache, Chipotle Mexican Grill, and Frutas Express for a variety of dining options.
If I need computer or phone repair, where near Best Buy can I go?
Geek Squad and T-Mobile stores near Best Buy offer IT service, computer repair, and mobile phone support.
How can nearby transit or fuel stations help me when visiting Best Buy?
Nearby gas stations such as 7-Eleven, 76, and Corner Store provide convenient fuel and snacks, helping customers easily access Best Buy during their visit.