Verizon

4.5
319 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Menifee, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
26045 Newport Rd, Menifee, CA
92584, United States

Hours

Reviews

4.4
317 reviews
5 stars
263
4 stars
9
3 stars
4
2 stars
6
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, patient, and knowledgeable, with specific mentions of employees like Joseph, Brenda, and Ace.

Sales Experience

Several reviews highlighted positive experiences during phone purchases, with staff providing clear explanations and assistance.

Mixed Experiences

While many customers had great interactions, some reported negative experiences with specific employees or issues with upselling and hidden fees.

Store Management

There were mentions of a lack of management presence at times, which led to customer dissatisfaction.

Store Environment

Some customers noted uncomfortable conditions, such as lack of air conditioning, which affected their overall experience.
  • CR
    Chip Robinson
    Nov 6, 2025
    5.0
    Great customer service
  • LG
    Linda Gardella
    Sep 16, 2025
    5.0
    My support person was patient and respectful and knowledgeable.
  • WW
    W.carsta
    Aug 5, 2025
    5.0
    Destiny was amazing and so very helpful
  • MS
    mia supinger
    Aug 2, 2025
    5.0
    joseph & brenda who is store manager was the best ive ever dealt with while being a verizon customer. AWESoME🙌🏻
  • PY
    Perry Yastrov
    Jul 28, 2025
    1.0
    All I needed was a new sim card. Immediately tried to upsell me to new plan and/or phone. Then wanted to charge me $10 for a new sim, when it is clearly posted on the Verizon website that new sim cards are no cost. I decided to order a new sim via the Verizon website, so yea, I'll have to wait a couple days, but I don't have to deal with retail sales reps. Maybe, just maybe, I'll try the Verizon owned store that's a little bit further away. I bet they wouldn't charge.

Frequently Asked Questions About Verizon

What types of wireless devices does Victra offer at the Menifee location?

Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the operating hours of the Victra Verizon Authorized Retailer in Menifee, CA?

The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.