Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Menifee, CA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
323 reviews
5 stars
269
4 stars
9
3 stars4
2 stars
6
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joseph, Brenda, and Ace.
Sales Practices
Some customers expressed dissatisfaction with upselling tactics and hidden fees, indicating a lack of transparency in pricing.
Store Management
Several reviews highlighted issues with management availability and responsiveness, suggesting a need for better oversight.
Overall Experience
While many customers reported positive experiences, there were notable complaints about service inconsistencies and long wait times.
- MNMAY NANCYJan 5, 20265.0I came in to this store and was assisted by Drew the General Manager he helped me with my device. Was very nice and casual and assisted me with saving on my Verizon bill! For someone my age it's very wonderful to have someone who is willing to help out and assist.
- MHMisty HowardJan 2, 20265.0Drew is amazing he helped me lower my bill from almost 700 to 450! I thought I was gonna have a hard time since it wasn’t the Verizon chain but not at all! I will always come back here as Drew mad it so simple! There was 2 people ahead of me and he came in and helped and welcomed everyone! As he was helping me he made sure to say hello to anyone that came in and said welcome to Verizon we will be with you shortly! I highly recommend this store!
- GBGenevieve BradyDec 14, 20255.0Very friendly and helpful it was nice to finally walk into a phone service store and having employees acknowledge me and respectfully guide me to what I was looking for
- HBHeidi BamberNov 30, 20255.0Great customer service!
- CRChip RobinsonNov 6, 20255.0Great customer service
Frequently Asked Questions About Verizon
What types of wireless devices does Victra offer at the Menifee location?
Victra offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours of the Victra Verizon Authorized Retailer in Menifee, CA?
The store is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Victra Menifee store provide in-store pickup service?
Yes, Victra offers in-store pickup services to their customers.
What payment options are accepted at Victra Menifee?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Which wireless brands can I find at Victra Verizon Authorized Retailer in Menifee?
You can find Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessories brands like Casemate, Otterbox, PureGear, and more.
Does Victra Menifee offer device protection and accessories?
Yes, the store provides accessories and device protection along with their wireless devices.
Where is Victra Verizon Authorized Retailer located in Menifee, CA?
It is located at 26045 Newport Rd, Suite A, Menifee, CA 92584.
What nearby places can I visit before or after shopping at Victra in Menifee?
Nearby places include Starbucks for coffee, IHOP and International House of Pancakes for breakfast or brunch, and Submarina for sandwiches and fast food.
Are there convenient fuel and convenience stores near Victra Menifee?
Yes, Chevron Station Menifee, ExtraMile, and Circle K are nearby for fueling up or quick shopping needs.
Can I combine my visit to Victra with other local services or entertainment?
Certainly, you can visit The UPS Store for shipping needs, enjoy a meal at NASCAR Refuel Tenders & Burgers, or relax at Red Persimmon Nails & Spa nearby.