Verizon

3.7
429 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Menifee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
30098 Haun Rd, Menifee, CA
92584, United States

Hours

Reviews

3.7
283 reviews
5 stars
152
4 stars
35
3 stars
19
2 stars
9
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, highlighting rudeness and unhelpfulness from staff, particularly from management.

Staff Knowledge

Some employees received praise for their helpfulness and knowledge, while others were criticized for being undertrained and unprofessional.

Store Environment

Several reviews mentioned issues with the store's atmosphere, including complaints about cleanliness and the presence of a security guard at the entrance.

Appointment Issues

Customers expressed frustration over the requirement for appointments, especially when the store appeared empty and staff were not assisting walk-in customers.
  • OM
    Odalis Milan
    Dec 28, 2025
    1.0
    Following up on my recent visit to the Menifee Haun . although I do want to give the Store kudos for fast response and staff. However, the manager Kendall by far has been one of the worst experiences I’ve ever had. Very rude and disrespectful and condescending. Went there with my mother 85 years old to address an issue I had with a new upgrade. not only does she ignore my 85-year-old mother by being disrespectful to her and myself. She asked me to leave the store for no apparent reason I did say she was being rude and she stated I was being rude back. I’ve been to the store several times for other issues. And I’ve always encountered the same disrespect from Kendall. This type of personality should not be managing a store.
  • CR
    Cindy Rodriguez
    Dec 5, 2025
    3.0
    Not very good customer service anymore. Too bad.....
  • MB
    Micah Bravo
    Nov 23, 2025
    2.0
    Zero wait when I wanted to sign up. Now I’m here to just dump old phones off and have to wait. Do better @Verizon. Why on earth does this need to be a waste of time for a new customer?. Also, the woman who checked me in just standing around not helping anyone.
  • GP
    Gunner Peterson
    Sep 16, 2025
    5.0
    Over two decades with a personal account and almost a decade with my business account. Verizon has treated me as good or better than any company that I’ve ever done business with. My business rep Jake for 8 years was on vacation, so Junior stepped up in his place and helped. He did a fantastic job. Professional, knowledgeable, courteous, just an all around Great Guy. Ask for or book an Appointment with Jake if you need a business account, ask for Junior if you need a personal account. A+ Jake my business representative for 7 + years. He’s fabulous. He has never let me down. Never. Nor has Verizon. Personal account 1993-2017. Business account 2017-2025 and beyond forever until my death. PS. I recommend you always go to a Verizon corporate store. Gunner
  • JM
    jenny marcuse
    Sep 1, 2025
    1.0
    Horrible customers service, employees are rude and not helpful

Frequently Asked Questions About Verizon

What are the operating hours for the Verizon store in Menifee?

The Verizon store in Menifee is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.

What popular smartphone brands does the Verizon Menifee store offer?

The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.