Visit our store at Menifee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers reported poor customer service experiences, highlighting rudeness and unhelpfulness from staff, particularly from management.
Staff Knowledge
Some employees received praise for their helpfulness and knowledge, while others were criticized for being undertrained and unprofessional.
Store Environment
Several reviews mentioned issues with the store's atmosphere, including complaints about cleanliness and the presence of a security guard at the entrance.
Appointment Issues
Customers expressed frustration over the requirement for appointments, especially when the store appeared empty and staff were not assisting walk-in customers.
OM
Odalis Milan
Dec 28, 2025
1.0
Following up on my recent visit to the Menifee Haun . although I do want to give the Store kudos for fast response and staff. However, the manager Kendall by far has been one of the worst experiences I’ve ever had. Very rude and disrespectful and condescending. Went there with my mother 85 years old to address an issue I had with a new upgrade. not only does she ignore my 85-year-old mother by being disrespectful to her and myself. She asked me to leave the store for no apparent reason I did say she was being rude and she stated I was being rude back. I’ve been to the store several times for other issues. And I’ve always encountered the same disrespect from Kendall. This type of personality should not be managing a store.
CR
Cindy Rodriguez
Dec 5, 2025
3.0
Not very good customer service anymore. Too bad.....
MB
Micah Bravo
Nov 23, 2025
2.0
Zero wait when I wanted to sign up. Now I’m here to just dump old phones off and have to wait. Do better @Verizon. Why on earth does this need to be a waste of time for a new customer?. Also, the woman who checked me in just standing around not helping anyone.
GP
Gunner Peterson
Sep 16, 2025
5.0
Over two decades with a personal account and almost a decade with my business account. Verizon has treated me as good or better than any company that I’ve ever done business with. My business rep Jake for 8 years was on vacation, so Junior stepped up in his place and helped. He did a fantastic job. Professional, knowledgeable, courteous, just an all around Great Guy. Ask for or book an Appointment with Jake if you need a business account, ask for Junior if you need a personal account. A+
Jake my business representative for 7 + years. He’s fabulous. He has never let me down. Never. Nor has Verizon. Personal account 1993-2017. Business account 2017-2025 and beyond forever until my death. PS. I recommend you always go to a Verizon corporate store. Gunner
JM
jenny marcuse
Sep 1, 2025
1.0
Horrible customers service, employees are rude and not helpful
What are the operating hours for the Verizon store in Menifee?
The Verizon store in Menifee is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
What popular smartphone brands does the Verizon Menifee store offer?
The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or shop online for Verizon products in Menifee?
Yes, you can schedule an in-store appointment or place online orders through their website.
What delivery and pickup options are available for online orders from Verizon Menifee?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What types of services does Verizon Menifee offer?
They provide mobile plans, wireless internet plans, voice plans, and Fios internet plans.
What payment methods does Verizon Menifee accept?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Does Verizon Menifee provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi to customers.
What nearby places can I visit after shopping at Verizon Menifee?
You can visit Baskin-Robbins for ice cream, Petco for pet supplies, or GameStop for video games, all close to the Verizon store.
Is there a nearby restaurant where I can eat after shopping at Verizon Menifee?
Yes, nearby dining options include Hana Sushi Menifee for Japanese cuisine, Bushfire Kitchen bistro, and Dog Haus Biergarten Menifee for burgers and hot dogs.
Are there other mobile phone or telecommunications stores near Verizon Menifee?
Yes, the AT&T Store is nearby, offering mobile phone accessories and related services.