Visit our store at Menifee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with many customers reporting rude or unhelpful staff, while others praised specific employees for their excellent service.
Store Management
Several reviews highlighted issues with store management, particularly regarding rude behavior and lack of professionalism.
Wait Times
Customers frequently mentioned long wait times and inefficient service, with some expressing frustration over being turned away or ignored.
Product Knowledge
While some staff were noted for their helpfulness and knowledge, others were criticized for being confused or unhelpful when addressing customer needs.
EG
Eduardo Garcia
Feb 6, 2026
1.0
I am a new customer who I regret having switched from AT&T to Verizon because I placed and order that had to be picked it up at this store and I just got canceled because I didn’t pick it up when I never received a notification from the store to pick it up. I was waiting for 3 days the confirmation in order to pick up the order and I decided to call the store and they said that I had to cancel the order because it was a problem with this and I had to place a new one. They blamed all the time to customer care because they haven’t processed the order when I talked at least 7 times with them to confirm why the store didn’t want me to let me pick up my upgraded device when everything was in order. The manager of the store only gave me solution to cancel it a place a new one. I felt they only wanted to make place a new order in the store in order the accomplish with the sales goals. It’s inaceptable the way they treat new customers and the way the give solutions to
The clients. I filed a formal complaint against the store with copy to
The manager for this unprofessional customer service.
MG
Marvella Garcia
Jan 16, 2026
5.0
Great service! I've been with Verizon for over 14 years and it's only getting better. Verizon was tlmy first provider for cell service, after a few years I left because it got pricey, but I returned for work and have been happy since. I highly recommend the Menifee store, they are very helpful and knowledgeable.
OM
Odalis Milan
Dec 28, 2025
1.0
Following up on my recent visit to the Menifee Haun . although I do want to give the Store kudos for fast response and staff. However, the manager Kendall by far has been one of the worst experiences I’ve ever had. Very rude and disrespectful and condescending. Went there with my mother 85 years old to address an issue I had with a new upgrade. not only does she ignore my 85-year-old mother by being disrespectful to her and myself. She asked me to leave the store for no apparent reason I did say she was being rude and she stated I was being rude back. I’ve been to the store several times for other issues. And I’ve always encountered the same disrespect from Kendall. This type of personality should not be managing a store.
CR
Cindy Rodriguez
Dec 5, 2025
3.0
Not very good customer service anymore. Too bad.....
MB
Micah Bravo
Nov 23, 2025
2.0
Zero wait when I wanted to sign up. Now I’m here to just dump old phones off and have to wait. Do better @Verizon. Why on earth does this need to be a waste of time for a new customer?. Also, the woman who checked me in just standing around not helping anyone.
What are the operating hours for the Verizon store in Menifee?
The Verizon store in Menifee is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
What popular smartphone brands does the Verizon Menifee store offer?
The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or shop online for Verizon products in Menifee?
Yes, you can schedule an in-store appointment or place online orders through their website.
What delivery and pickup options are available for online orders from Verizon Menifee?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What types of services does Verizon Menifee offer?
They provide mobile plans, wireless internet plans, voice plans, and Fios internet plans.
What payment methods does Verizon Menifee accept?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Does Verizon Menifee provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi to customers.
What nearby places can I visit after shopping at Verizon Menifee?
You can visit Baskin-Robbins for ice cream, Petco for pet supplies, or GameStop for video games, all close to the Verizon store.
Is there a nearby restaurant where I can eat after shopping at Verizon Menifee?
Yes, nearby dining options include Hana Sushi Menifee for Japanese cuisine, Bushfire Kitchen bistro, and Dog Haus Biergarten Menifee for burgers and hot dogs.
Are there other mobile phone or telecommunications stores near Verizon Menifee?
Yes, the AT&T Store is nearby, offering mobile phone accessories and related services.
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