Visit our store at Menifee for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback on customer service is mixed, with some praising helpful and knowledgeable staff while others report rude and unhelpful interactions.
Store Experience
Customers noted issues with long wait times, unprofessional behavior, and a lack of assistance, particularly during busy hours.
Product Knowledge
Some employees were recognized for their expertise and ability to assist with product inquiries, while others were criticized for being uninformed.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and failure to resolve customer complaints.
Accessibility Concerns
There were complaints about the treatment of disabled customers and the presence of security guards at the entrance, which some found unwelcoming.
MB
Micah Bravo
1 day ago
2.0
Zero wait when I wanted to sign up. Now I’m here to just dump old phones off and have to wait. Do better @Verizon. Why on earth does this need to be a waste of time for a new customer?. Also, the woman who checked me in just standing around not helping anyone.
GP
Gunner Peterson
Sep 16, 2025
5.0
Jake my business representative for 7 + years. He’s fabulous. He has never let me down. Never. Nor has Verizon. Personal account 1993-2017. Business account 2017-2025 and beyond forever until my death. PS. I recommend you always go to a Verizon corporate store. Gunner
JM
jenny marcuse
Sep 1, 2025
1.0
Horrible customers service, employees are rude and not helpful
What are the operating hours for the Verizon store in Menifee?
The Verizon store in Menifee is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 10:00 AM to 6:00 PM on Sundays.
What popular smartphone brands does the Verizon Menifee store offer?
The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or shop online for Verizon products in Menifee?
Yes, you can schedule an in-store appointment or place online orders through their website.
What delivery and pickup options are available for online orders from Verizon Menifee?
Customers can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What types of services does Verizon Menifee offer?
They provide mobile plans, wireless internet plans, voice plans, and Fios internet plans.
What payment methods does Verizon Menifee accept?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Does Verizon Menifee provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi to customers.
What nearby places can I visit after shopping at Verizon Menifee?
You can visit Baskin-Robbins for ice cream, Petco for pet supplies, or GameStop for video games, all close to the Verizon store.
Is there a nearby restaurant where I can eat after shopping at Verizon Menifee?
Yes, nearby dining options include Hana Sushi Menifee for Japanese cuisine, Bushfire Kitchen bistro, and Dog Haus Biergarten Menifee for burgers and hot dogs.
Are there other mobile phone or telecommunications stores near Verizon Menifee?
Yes, the AT&T Store is nearby, offering mobile phone accessories and related services.