Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Order Issues
Several reviews highlighted frustrations with order fulfillment, including miscommunication about product availability and difficulties in reaching store representatives.
Store Experience
While some customers enjoyed their shopping experience, others reported issues with organization and long wait times for assistance.
Product Availability
Customers appreciated the good inventory and selection of products, although some noted instances of items being out of stock.
Management Concerns
There were complaints about management's handling of customer service issues, particularly regarding returns and order problems.
RG
Randy Grove
6 days ago
1.0
Great selection. 3 times now when I went in with full intentions on buying something, no one to be found, even though while making the decision on what model to get, several times was asked if we needed help.
When it came time to buy, someone will be right with you.
That person NEVER showed up. Even after asking several times for help.
So finally this last time, leaving in disgust, the greeter actually hade the nerve to say and I quote ( Have a great evening!) My reply being why would you say that? You don't mean it. You don't care. Her reply ( No I dont!) Unbelievable. I ll my money some where else. Never again will I consider Best Buy. They suck.!
TR
Twilight Roce
Nov 14, 2025
5.0
Came here for the pokemon drops and had a great experience. Everything was so organized and fair.
EH
Ezequiel Hernandez
Nov 3, 2025
1.0
Unbelievable lack of service. Walked in to buy Meta Glasses. On monday Nov 3rd aprox 2:30pm. Asked to physically see the glasses. The sales reps told me they could not show me the glasses because they only do Demo’s on weekends.
Why have displays?
Walked out of there and bought them online from their competitors. It sucks but that’s why these stores are closing. Lack of service.
CJ
chris jones
Oct 24, 2025
5.0
Good inventory, helpful and professional staff.
AE
Audrey Egnew
Oct 16, 2025
1.0
I pre-ordered my Pokemon game to get the play Matt that was the whole reason why I came to this location I ordered on the phone the first thing I asked was if the mats were still available I was told they were. I placed my order and I paid for it. When I came to pick it up they said not only do they not have enough for the people who pre-ordered but that it was done differently on mine and so even when they did restock the mats I would not get one it was literally the first thing I asked before I bought the game. On top of that the person I talked to on the phone wasn't even from this location but from a call center out of state and they can't even write up the person who lied to me cuz they have no way of tracking who it was. When I called the number to try to find out who lied to me the person said they were looking it up and they hung up the phone. I do not blame the employees at the store cuz they were quite polite. Whoever was at the call center needs to be held responsible
You can shop TVs, computers, appliances, and more at Best Buy in Menifee.
What are the store hours for Best Buy in Menifee?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Menifee offer curbside pickup services?
Currently, Best Buy Menifee does not offer curbside pickup but does have in-store shopping and same-day pickup available.
Is there wheelchair access at Best Buy Menifee?
Yes, Best Buy Menifee has a wheelchair accessible entrance for customers.
Can I get my electronics repaired at Best Buy Menifee?
Yes, Best Buy Menifee provides service and repair support through Geek Squad.
What payment methods are accepted at Best Buy Menifee?
Best Buy Menifee accepts debit cards and paychecks; it does not require cash only payments.
Does Best Buy Menifee offer electronics recycling?
Yes, customers can recycle their electronics at Best Buy Menifee.
What popular stores are located near Best Buy Menifee?
Nearby stores include T.J.Maxx, Sephora, Kohl's, Forever 21, and HomeGoods, offering a variety of shopping options.
Are there dining options near Best Buy Menifee?
Yes, there are dining options nearby such as Red Robin Gourmet Burgers and Hana Sushi Menifee for a meal before or after your visit.
How can nearby transit or services help me visit Best Buy Menifee?
UPS Access Point location is close by for convenient shipping, and retailers like Spectrum and AT&T Store provide related telecom services in the area.