Best Buy

Reviews

• GR

  George Reimer

  today
  1.0
  You’re AI Answering System just cost you thousands of dollars , good luck with that
• JC

  Jay Cazz

  1 day ago
  5.0
  Got helped by Myck today, since the stores getting renovated everything was a bit chaotic and they handled it so well! Super helpful, ran all over until the item i wanted was found! So appreciated, this is the level of customer service i love to see. Seemed to truly enjoy being there! ❤️
• OB

  Oleksii Bondarenko

  3 days ago
  1.0
  Very disappointing visit. About 75% of the store is under reconstruction, so there's almost nothing to see or try, just a couple of phones and laptops. Honestly, they should have closed for a week or two to finish the work instead of staying open like this. Skip this place for now, probably until next year or later.
• MM

  MR

  Sep 29, 2026
  5.0
  Exceptional Service at Best Buy Regent! ​Rating: 5/5 Stars ​If you are looking for an electronics store where you are actually treated like a valued customer and not just a transaction, the Best Buy location on Regent is second to none. ​From the moment I walked through the doors carrying my printer, I was immediately greeted with a warm "Hi there, could I help you?" by a friendly associate who didn't just point across the store—she personally guided me right to the Geek Squad counter where I needed to be. That kind of proactive, welcoming customer service is rare to find these days. ​The team working behind the scenes and at the counters was nothing short of phenomenal. While I didn't catch everyone's names, the level of care and professionalism stood out immediately. The team member running the till assisting me was patient, efficient, and exceptionally kind. I also had the pleasure of interacting with the manager (identifiable by the tattoos on his arm), who went above and beyond to ensure everything was handled smoothly. ​It is clear that the leadership and staff here genuinely care about their customers. I’ve visited other retail locations elsewhere where employees act as though you're an inconvenience, but every single time I visit the Regent store, the employees consistently exceed expectations. They make you feel important, heard, and genuinely taken care of. ​Whether you need tech support from the Geek Squad, assistance finding a new gadget, or just a seamless shopping experience, I highly recommend visiting this location. Thank you to the entire team at Best Buy Regent for setting the gold standard in customer service!
• SM

  Simon M

  Sep 17, 2026
  2.0
  Incredibly disappointing to see Best Buy Regent renovating their store after so long. I often enjoyed coming into this store and be taken back to 15 years ago. Unfortunately that’s no longer the case. Very upsetting to see such a historic store make changes like this as if it was nothing. Still upset by the logo change too.