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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
This store now seems to be run by some young and inexperienced staff who show very little interest in helping customers or making sales. The lack of engagement and customer service is honestly unbelievable. It feels like a management issue, as customer satisfaction no longer appears to be a priority.
I've been shopping here since this location was a Future Shop, and it's disappointing to see how much the level of service has declined. I miss the old Best Buy, where customers felt valued and employees were willing to help.
RB
ryan brickey
Jun 30, 2026
1.0
From the best electronics store around to the worst after renovating. Was there for 10 min and not 1 person said a word to me. Was looking for a Blu-ray player and there was only 1 there for over $400. Don't waste your time
HG
Helen Gurinow
Jun 26, 2026
5.0
I went into Best Buy on Pembina late one day in May to purchase a Samsung S26 Ultra and received superb customer service from Fatima! She was patient, kind, knowledgeable and took her time to explain everything to me. I had some further questions so came back a few days later and Ashna together with Diya were there to provide sound advice that I needed to resolve my issue. I had some concerns with photos and videos and dropped in again and this time amazing Khadija was there to fix everything for me in a short time! So, needless to say, it takes a village ... and these four women take everything to the next level!! Great customer service Best Buy. I'll spread the word - and I'll be back!!
HT
Heather Tardiff
Jun 25, 2026
1.0
Waited for 8 minutes for someone to help us. Even though several people walked by us. Everyone was too busy talking to their co-workers then to actually assist a customer. Honestly worst experience I've had a best buy in a long time.
Dont know what happened cause they used to be good.
TM
Tomin Mathew
Jun 23, 2026
5.0
I recently purchased a TV from Best Buy and had a fantastic experience. A special thank you to Simar for providing outstanding customer service. Simar was knowledgeable, patient, and went above and beyond to help me with the purchase and make the entire process smooth and stress-free.
I truly appreciate the professionalism and dedication shown throughout my purchase. Thank you, Simar, and the Best Buy team for the excellent service. Highly recommended!
What types of pickup and delivery services does Best Buy provide?
Best Buy offers in-store pickup, curbside pickup, and delivery services.
What are the regular store hours for Best Buy at 1910 Pembina Hwy., Unit 6?
The store is open Monday to Saturday from 10:00 to 20:00 and Sundays from 11:00 to 18:00.
Does Best Buy have any special holiday hours?
Yes, Best Buy offers special holiday hours which vary by date, with some days opening later or closing earlier, and closed on December 25th.
Can I reserve products online for pickup at Best Buy?
Yes, customers can reserve products online and pick them up in-store.
What kind of products can I find at Best Buy?
Best Buy specializes in computers and accessories, mobile devices, TVs and home theatre, video games, and many other electronics categories.
Does Best Buy have tech support services?
Yes, in-house Geek Squad Agents can assist with repairs, device protection, and provide memberships for extra perks.
What payment options are accepted at Best Buy?
Best Buy accepts American Express, Android Pay, Apple Pay, cash, financing, MasterCard, and Visa.
Is Best Buy accessible for customers with disabilities?
Yes, Best Buy has wheelchair accessible entrances and parking, but it does not have wheelchair accessible elevators.
What nearby places can I visit after shopping at Best Buy?
Nearby, you can visit Pembina Crossing shopping center, Petland Pembina for pet supplies, or enjoy a meal at The Grill East Indian Cuisine & Bar and KFC.
Are there nearby services that can complement my visit to Best Buy?
Yes, there are several UPS Access Point locations nearby for shipping needs and CIBC ATMs for convenient cash transactions.
If I want to buy toys or baby products near Best Buy, where should I go?
You can visit the nearby stores Toys"R"Us and BabiesRUs for toys, baby gear, and clothing.
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