Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Feedback on customer service is mixed, with some praising helpful staff while others report rude or unprofessional behavior.
Efficiency
Many customers experienced long wait times for service, even with appointments, leading to frustration.
Product Knowledge
Some staff members are noted for their expertise and helpfulness, while others seem less knowledgeable or attentive.
Store Environment
The store is generally described as clean and well-organized, but some customers felt ignored or overlooked by staff.
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Michael Levine
2 days ago
5.0
As a resident of Manhattan Beach—and someone who is decidedly not tech-savvy—I feel compelled to share how consistently impressive the Apple Store Manhattan Village has been. I’ve visited the store three times in the past year, and every single visit has been a genuinely positive experience.
What stands out most is the staff. They are unfailingly patient, deeply knowledgeable, and refreshingly kind. Never once did I feel rushed, talked down to, or made to feel foolish for asking basic questions. Instead, I was met with calm explanations, clear guidance, and a sincere desire to help me actually understand what I was doing.
In today’s world—where real customer service often feels extinct—this Apple Store is a rare and welcome exception. I’ve left each visit not only with my problem solved, but with absolute confidence and appreciation for a team that clearly takes pride in helping people. It sets a standard others should aspire to.
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alejandro lazo
5 days ago
5.0
BUEN DÍA PARA TODOS ..YO COMPRÉ AHÍ UN IPHONE 14 PLUS EN 2023 AL CASH Y EN EL 2025 REGRESÉ A MI PAÍS Y UNA ENTIDAD DE AQUÍ DE PERÚ ME BLOQUEÓ EL CELULAR POR HABERLO COMPRADO EN EEUU Y ME PIDEN LA BOLETA O LA CAJA DEL CELULAR LO CUAL NO LO TENGO .QUERIA SABER SI ALGUIEN PUEDE AYUDARME CON ESTE PROBLEMA Y QUE DEBO DE HACER PORQUE MI CELULAR NO FUNCIONA EN PERÚ POR SER DE EEUU Y POR NO TENER LA FACTURA DEL CELULAR …ALGUIEN QUE SEPA QUE HACER SE LO AGRADECERÍA MUCHO
AM
Alexandra Moran
Dec 30, 2025
5.0
Super cute shopping center!
AT
Ana Tuione
Dec 28, 2025
5.0
This is excellent place where I bought myself a new laptop & and iPhone. They’re so good to me answering my questions even on the phone since I moved out of state 3 years ago. My at least 10 years old laptop expired it’s warranty long time ago but whenever I need a question answered the Apple tech is willing to help me.
LS
Louise Sattler
Dec 14, 2025
5.0
Let's start by saying my old MacAir CRASHED! However, within a one-hour visit at the genius bar - it was back up and running! Plus, I was able to purchase a new MACBOOK with a teacher's discount. The process was easy and completed within a few minutes. My questions were all answered efficiently and with care. I truly was expecting huge hassles and disappointments with the Apple Store at Manhattan Village. I was VERY surprised that there was not one issue with the the staff or the service. THANK YOU!!
Frequently Asked Questions About Apple Manhattan Village
What products can I find at Apple Manhattan Village?
Apple Manhattan Village offers iPhone, Mac, Apple Watch, iPad, and more, along with expert help from Specialists.
What are the store hours for Apple Manhattan Village?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM, with some holiday hour variations.
Does Apple Manhattan Village provide technical support?
Yes, technical support is available at the Genius Bar inside the store.
Can I get repairs for my Apple products at Apple Manhattan Village?
Yes, the store offers computer and cell phone repair services.
Is there wheelchair accessible entrance at Apple Manhattan Village?
Yes, Apple Manhattan Village has a wheelchair accessible entrance.
How can I contact Apple Manhattan Village?
You can reach them by phone at +1 310-421-3720 or email at manhattanvillage@apple.com.
Does Apple Manhattan Village offer in-store pickups and delivery?
Yes, the store provides both in-store pickup and delivery services.
What nearby stores can I visit for cosmetics and beauty supplies after shopping at Apple Manhattan Village?
You can visit Bath & Body Works, Sephora, Origins, Charlotte Tilbury, and MAC Cosmetics all located nearby for cosmetic and beauty supplies.
Are there nearby dining options around Apple Manhattan Village?
Yes, nearby restaurants include Mercado (Mexican cuisine), LA Food Show (American restaurant), and Islands Restaurant Manhattan Beach (burger and American food).
What other shopping options are close to Apple Manhattan Village?
Nearby shopping includes clothing stores like francesca's, J.Jill, White House Black Market, Victoria's Secret, and Vans, as well as home goods stores like Williams-Sonoma and Lovesac.