Verizon

4.5
561 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Madera’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2175 N Schnoor St, Madera, CA
93637, United States

Hours

Reviews

4.5
551 reviews
5 stars
450
4 stars
29
3 stars
12
2 stars
13
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Francisco, Mo, and Oscar for their exceptional service.

Billing Issues

Several reviews highlighted problems with billing, including unexpected charges and misinformation about plan costs, leading to frustration among customers.

Store Experience

While some customers had positive experiences with the store's atmosphere and cleanliness, others reported long wait times and dissatisfaction with the service provided.

Sales Practices

There were complaints about aggressive sales tactics and lack of transparency regarding fees, with some customers feeling misled about charges for services.
  • SM
    Staci Martines
    4 days ago
    5.0
    I'm usually not a fan of going into the Verizon store, but this experience has changed my perspective. Issa was the best! Immediately greeted me. Knowledgeable of products and current offers. Engaging with both me and my son. Highly recommend. Also a shoutout to Jorge who assisted when one of the phones we ordered came in. Great service all around!
  • PB
    Phillip Betita
    Jan 4, 2026
    1.0
    I spent an hour in there with my sick mother to try and understand why her bill was so expensive. And they told me, at the end, it was going to be a $100 a month now, but the very next bill was over 300. And nothing changed on her bill. So I would call that a big waste of time.
  • SW
    Sara Willis
    Nov 15, 2025
    3.0
    Meh. I hate waiting on stuff like this but there is no way around it. That God it's by a bar with food.
  • HH
    Huston
    Oct 30, 2025
    5.0
    Mo in the Madera ca. location is the absolute best. He was fast , friendly, very knowledgeable. Fixed my phones & lowered my bill 10 out of 10 . Totally worth the drive!!!!!
  • SC
    Skylajude Clark
    Sep 10, 2025
    5.0
    Great place. And very helpful by the sams..lol Pleasant experience and knowledgeable staff

Frequently Asked Questions About Verizon

Where is the Verizon store located in Madera?

The Verizon store is located at 2175 N Schnoor St, Madera, CA 93637.

What brands of smartphones can I purchase at the Cellular Sales Verizon store?

You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Verizon store.