Verizon

4.5
559 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Madera’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2175 N Schnoor St, Madera, CA
93637, United States

Hours

Reviews

4.5
549 reviews
5 stars
449
4 stars
29
3 stars
12
2 stars
13
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Francisco, Mo, and Darin.

Billing Issues

Several reviews highlighted problems with billing, including unexpected charges and misinformation about plans, leading to customer dissatisfaction.

Store Experience

While some customers had positive experiences with the store's atmosphere and service, others reported feeling pressured and misled by sales tactics.

Product Knowledge

Customers appreciated the staff's ability to explain products and services clearly, although there were instances of misinformation regarding promotions and device setups.

Mixed Reviews

Overall, experiences varied widely, with some customers expressing high satisfaction while others reported serious issues, including claims of fraud and poor service.
  • SW
    Sara Willis
    Nov 15, 2025
    3.0
    Meh. I hate waiting on stuff like this but there is no way around it. That God it's by a bar with food.
  • HH
    Huston
    Oct 30, 2025
    5.0
    Mo in the Madera ca. location is the absolute best. He was fast , friendly, very knowledgeable. Fixed my phones & lowered my bill 10 out of 10 . Totally worth the drive!!!!!
  • SC
    Skylajude Clark
    Sep 10, 2025
    5.0
    Great place. And very helpful by the sams..lol Pleasant experience and knowledgeable staff
  • JK
    JANES KAUR
    Jul 12, 2025
    5.0
    Francisco was incredibly helpful in assisting us with our phone bills and Wi-Fi service. From start to finish, his customer service was amazing—he was patient, knowledgeable, and took the time to explain everything clearly. He made what usually feels like a complicated process so smooth and stress-free. Thanks to his guidance, we were able to save money and get a plan that fits our needs perfectly. It's rare to come across someone this professional, friendly, and genuinely caring. We truly appreciate his help and highly recommend him to anyone needing assistance with their phone or internet service!
  • MS
    Mario Sanchez
    Jun 24, 2025
    1.0
    I went to pay my bill was supposedly given home internet upgrade (not true) also was told my bill would decrease but didn't tell me he deactivated my mobile insurance to make that lie a truth. Now I'm back and forth with Asurion and VZW customer service.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Madera?

The Verizon store is located at 2175 N Schnoor St, Madera, CA 93637.

What brands of smartphones can I purchase at the Cellular Sales Verizon store?

You can purchase smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the Verizon store.